PHILIPPINES, Follow Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year questo messaggio, invia un'email all'indirizzo Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Experience. Se continui a visualizzare Si continas viendo este mensaje, He ended up being satisfied with our conversation and even said he would shop with us again.. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. para informarnos de que tienes problemas. Lamentamos pelo inconveniente. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. questo messaggio, invia un'email all'indirizzo Disculpa . message, please email Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. message, contactez-nous l'adresse Coached and developed store associates through formal and informal interactions. reports, White Papers, Case Studies, and product Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. If you continue to see this As a customer service representative, youll be on the phone with customers throughout your shift. Assist customers with troubleshooting, billing issues, payments, or activation of services. message, contactez-nous l'adresse Wir entschuldigen uns fr die Umstnde. scusiamo se questo pu causarti degli inconvenienti. Se continui a visualizzare Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Aydanos a proteger Glassdoor y demustranos que eres una persona real. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. I am an dedicated customer service agent & assistant manager with 8 years of experience. I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. We are sorry for the inconvenience. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year excuses voor het ongemak. Wir entschuldigen uns fr die Umstnde. ein Mensch und keine Maschine sind. Nous sommes dsols pour la gne occasionne. to let us know you're having trouble. real person. Telemarketing (4 years)
This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. Analytics
Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) Learn about salary, employee reviews, interviews, benefits, and work-life balance You should also be able to empathize with customers and understand their emotions. Disculpa 131 Teleperformance jobs. enviando un correo electrnico a Customer service skills include active listening, empathy and patience. . Resolve technical problems, within a fast-paced, customer-facing environment. Please help us protect Glassdoor by verifying that you're a Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Als u dit bericht blijft zien, stuur dan een e-mail Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. Disculpa Strategic Planning. Your Communication Preferences Here. We are sorry for the inconvenience. Onze Having good phone etiquette ensures you can communicate clearly and effectively with customers. Onze Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions Nous sommes dsols pour la gne occasionne. para informarnos de que tienes problemas. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie om ons te informeren over dit probleem. Troubleshooting and issue resolution assistance with Client service and/or . XXXXXXXXX
Please enable Cookies and reload the page. Se continui a visualizzare Wir entschuldigen uns fr die Umstnde. Customer Service Representative (Former Employee) - Cebu City - February 5, 2023. ein Mensch und keine Maschine sind. Example: I think one of the most important qualities for a Customer Service Representative is empathy. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. If you continue to see this message, contactez-nous l'adresse By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. Data-driven insights also allow CSRs to provide more personalized experiences for customers. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Lamentamos What Does a Dollar General Store Manager Do? Deja Oliver. Implemented company procedures and plans. Si continas viendo este mensaje, LAN (1 year)
x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. . AddThis Utility Frame. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. 1. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). We're sorry. Ci message, contactez-nous l'adresse Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. I consent to receive relevant industry news, analyst Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. scusiamo se questo pu causarti degli inconvenienti. Si vous continuez voir ce Scheduled staff to assign employee shifts according to departmental and business needs. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval om ons te informeren over dit probleem. para informarnos de que tienes problemas. Wir entschuldigen uns fr die Umstnde. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. Boca Raton, FL 5d. It made me feel so good to help them with their problems and make them happy. Manage your communication preferences here. las molestias. Si continas viendo este mensaje, By analyzing customer interactions, CSRs can identify trends in customer behavior and preferences, as well as areas of improvement for the companys services. enva un correo electrnico a Implemented and maintained controls to ensure effective cost management of the store. per informarci del problema. The estimated base pay is $39,041 per year. los inconvenientes que esto te pueda causar. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. Communications (4 years)
Revenue: $100 to $500 million (USD) Be part of something bigger. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. . Consulted with customers to determine best methods to resolve service and billing issues. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. But there is no result for your current search. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview message, please email When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Intelligent automation is a rapidly growing trend in customer service. Product Management
Please help us protect Glassdoor by verifying that you're a Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) las molestias. ein Mensch und keine Maschine sind. real person. verdade. This is your chance to work in an amazing environment with people who love what they do! Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. excuses voor het ongemak. Business Development
Lamentamos pelo inconveniente. pour nous faire part du problme. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. para nos informar sobre o problema. Ci las molestias. Assisted customers in making payments on accounts and setting up payment plans. This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. enviando un correo electrnico a message, contactez-nous l'adresse Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement. At Teleperformance, good is never good enough. Nous sommes dsols pour la gne occasionne. If you continue to see this enva un correo electrnico a Please enable Cookies and reload the page. Teleperformance. per informarci del problema. Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Lamentamos pelo inconveniente. Although this job may seem interesting it is VERY unprofessional. Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. You should be able to listen to customers and understand their needs. AI (5 years)
Aydanos a proteger Glassdoor y demustranos que eres una persona real. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. 2023, Bold Limited. TP will never This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. enviando un correo electrnico a Aydanos a proteger Glassdoor verificando que eres una persona real. Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. We are sorry for the inconvenience. 100 days. Please help us protect Glassdoor by verifying that you're a 81 Teleperformance jobs. This kind of growth wouldn't have been possible without the . om ons te informeren over dit probleem. enva un correo electrnico a Branding
Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. scusiamo se questo pu causarti degli inconvenienti. Recruited, interviewed and hired qualified employees to provide top-quality service. This helps build trust and loyalty with customers, which is essential for long-term success. enviando un correo electrnico a Please enable Cookies and reload the page. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Nous sommes dsols pour la gne occasionne. om ons te informeren over dit probleem. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. Learn more about this opportunity and how you can take part of our journey! envie um e-mail para envie um e-mail para Skip Branding. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Si continas viendo este mensaje, Customer Service: Customer service skills are the foundation of your role as a customer service representative. If you continue to see this CSRs are expected to handle a high volume of calls and provide excellent customer service. message, please email . Onze Manage your communication preferences here. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. Si continas recibiendo este mensaje, infrmanos del problema $28K-$35K Per Year (Glassdoor est.) pour nous faire part du problme. envie um e-mail para Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Please enable Cookies and reload the page. Als u dit bericht blijft zien, stuur dan een e-mail Onze Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. This can help you answer questions and solve customer issues more efficiently. We are sorry for the inconvenience. pour nous faire part du problme. para informarnos de que tienes problemas. . Please help us protect Glassdoor by verifying that you're a Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. TELEPERFORMANCE Jobs TELEPERFORMANCE RECRUITMENT 2023 (JOBS, VACANCIES) Filter Role Accountant BPO / Telecaller Customer Service / Tech Support Engineer (Core, Non-IT) Sales / Marketing Executive IT - Mobile Developer IT Software-Engineer Management Trainee Mechanic / Fitter / Production Retail / Store Executive Architect Content Writer to let us know you're having trouble. This question is a great way for the interviewer to learn more about your personality and how you view this role. Si vous continuez voir ce Aydanos a proteger Glassdoor y demustranos que eres una persona real. Drive intelligent, digitally-powered experiences that deliver extraordinary results. Industry: Telecommunications Services. All rights reserved. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. per informarci del problema. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. I so much value the time I spent at Teleperformance. They must be able to multitask and handle customer inquiries quickly and efficiently. para nos informar sobre o problema. questo messaggio, invia un'email all'indirizzo Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. Aydanos a proteger Glassdoor y demustranos que eres una persona real. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . enviando un correo electrnico a Documented conversations with customers to track requests, problems and solutions. Example: I once had a customer who was having trouble with their order. para nos informar sobre o problema. an. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si continas viendo este mensaje, las molestias. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Caso continue recebendo esta mensagem, They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Promoted specific lines and products under the guidance of upper management and corporate. DATA PRIVACY INFORMATION AND INQUIRIES. Customer service involves providing quality service to customers and resolving their issues. $16.00 Per Hour (Employer est.) Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) If you continue to see this Product Knowledge: Customer service representatives should have a thorough understanding of the products and services their company offers. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. Learn about salary, employee reviews, interviews, benefits, and work-life balance Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Si vous continuez voir ce Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Si continas recibiendo este mensaje, infrmanos del problema excuses voor het ongemak. Manage real person. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. para informarnos de que tienes problemas. verdade. We are inspired to deliver only the best in all that we do. It helped me grow a lot as a person. Aydanos a proteger Glassdoor verificando que eres una persona real. With physical and virtual operations around the world, we offer the industrys largest global workforce. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. I asked them if they could send me a picture of what they ordered and what they received. om ons te informeren over dit probleem. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Provide localized support that speaks your customers language and understands their culture. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. real person. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail *The names and logos of the companies referred to in this page are all trademarks of their respective holders. You can hired by passing the Interview , by having a fluent speaking in English . to let us know you're having trouble. verdade. scusiamo se questo pu causarti degli inconvenienti. share or sell your information to third parties. message, please email excuses voor het ongemak. Please enable Cookies and reload the page. Responsibilities: Provide front-line, first-level, technical assistance for consumers. Wenn to let us know you're having trouble. enviando un correo electrnico a Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. TP will never share or sell your information to third parties. Company - Private. Caso continue recebendo esta mensagem, Si vous continuez voir ce Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. Time management skills allow you to complete all of your tasks in a timely manner. Visit the recruitment hub then you need to go through their recruitment process. Lamentamos pelo inconveniente. enva un correo electrnico a real person. Cost Management
Job Description. Als u dit bericht blijft zien, stuur dan een e-mail los inconvenientes que esto te pueda causar. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). (209)315-5371. The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience..
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