National Cremation & Burial Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Cremation Society of America made this process very easy. We knew our mother wanted to be cremated and her ashes scattered in the ocean. Thank you, Amanda Ackerman, Corrine and the rest of the staff, so much for making such a difficult time much easier! In addition, we own our private crematory so that your loved . This was pouring salt in an open wound. Cremation Society of America - Facebook . I have no contact or even know who that company is.I contacted ******************* but have not heard back ************ I just need help to get something moving and resolve this.Contract # ***************************** ************ Contract # ************************* ************. More. I would highly recommend them. Had an amazing experience during a really hard time, both Amanda and Corinne were very patience and helpful during the process and our family will be using the services of CSOA in the future! We are confirming that as of today the information hasbeen immediately removed from our database and any future mail-outs lists generated moving forward. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. Top 260 National Cremation Reviews - ConsumerAffairs Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Planning Plan cremation services in advance to save your family from the burden of planning. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the contact. May God bless you and stay healthy. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need. I told her that they were not to have called them and that I was going with another company. We had to email and talk to numerous Neptune representatives without any action. It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. Thank you, ******* and ***************************. National Cremation can help you prepay for cremation. We thank you for sending your exact name and address to where the mailings are being sent. Coupon - The Pennsylvania Cremation Services Please use your influence to get this company to remove my wife's name from their mass mailings. Her name is Amanda. Well start sending you the news you need delivered straight to you. Please keep in mind that there are some lists already generated and are out on the field prior to today's date. Cremation. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! American Cremation Society Coatesville, Pennsylvania Verstehe? Simple Cremation $725.00 Add to cart Online arrangements Professional services of licensed Funeral Directors and Staff Transfer of loved one into our care Cremation at our own cremation facility by our Cremation Specialists Cremation Containers to be Selected by Family File Death Certificate Discounted prices with completed arrangements online. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Now, almost 6 weeks later we are still waiting for the mailing label and the reversal of the credit card charge. I have called and left 4 messages with no response. The service I received was and continues to be simply exemplary. 6281 Taft St, Hollywood, FL 33024 United States, https://www.cremationsocietyofamerica.com/. PDF LOW-COST ALTERNATIVE OPTIONS - Broward County, Florida Both of these ladies did an amazing job. Amanda was kind, her communications were sensitive and always on point. Services offered by American Cremation Society. Dealing with a very difficult loss, this group of wonderful people came together and helped my family and I to grieve and mourn in a timely manner with great service and care. You need to remove the name and address as requested twice before. Beginning 11/2015 pd up as of 2021. Cremation Coupon & Promo Codes 0 Offers Available When you buy through links on RetailMeNot we may earn a commission. Customer Reviews are not used in the calculation of BBB Rating. On January 18th we purchased a service contract from Neptune Society ******************** for my wife. When I called to ask questions they were helpful and professional. From my initial inquiry several years ago to the moment when service was needed, I received answers to all of my questions, immediate follow-up with documentation, and courteous, caring, and continuous communication. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. Receive consistent support through our daily email to help you cope, heal, and grieve. The mailings are addressed to ****** ** *****, ***** ****** **, Land O Lakes, FL 34637 I'm not asking for anything I don't deserve. National Cremation can help you with both pre-planning and immediate cremation needs. I hope you can assist.. Please fill the required details in this form to complete the death certificate. My husband passed away June 3 2022. When my mother passed away, we called and they were there within an hour. I decided not to go with them since I obviously was just a number. I have requested a full ********************* since learning this & it has been nothing but voice messages, no follow up adn& as been misrepresented & not followed up on. But no-one ever mentioned that, or would a knowledge it. The Pricing was extremely reasonable. Veterans cremation service: The complainant has received the return label and understands that the refund will be honored once the merchandise is returned. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. There is no need to see them in person. Valpak is at the heart of communities across America, helping people save . When I called Cremation Society of America, a very pleasant and warm-hearted person answered the phone. But to me and my family, she is "Amazing" Amanda. One Low Price $995 Cremation Service At CSA, we specialize in making Cremations easier and affordable. There was a slight problem when my sister abdicated her designated role to me, and it seemed Marianne became annoyed. You Have Many Delivery Options for Cremains, Industry leading Online Arrangement System Cremation Simplified, 24/7 Help of Licensed Funeral Director and/or Cremation Specialist, Obtain required authorizations and permits prior to cremation, Filing of necessary paperwork for Death Certificate, Alert Social Security of Loved Ones passing, Free USPS Priority Mail Express (PME) with tracking information, Pre-Plan for either Near or Distant future, Optional Reliant Travel Protection to provide 100% Peace of Mind, Pay in full or over 12 months interest free. God Bless you all and thank you. Guess what's in the mail today? I have never received a call from them. Your browser may not work with certain site. 1 was here. CANA members believe that cremation is preparation for memorialization. A few days later I received two cremation boxes and read that the boxes were Over $700.00 each, This is not what I wanted so I called ******************* and canceled the two contracts within the 72 hour timeline to cancel. The customer service is horrendous. Since we have been forced to submit a dispute with our credit card company and they are now investigating the matter. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. I signed a contract with the National Cremation Society on February 9, 2022. All-in-all, I was very pleased with my experience. Mr. ***** said I would need to write a note stating I wanted to cancel the Bundle. Thank You For Choosing CSA - Cremation Society Of America Current Services and Obituaries | Funeral Homes & Cremation Service Her name is Brenda **. In a trying time, National Cremation made my experience so much easier. info@cremationsocietyofamerica.com, 2023 Cremation Society of America | All Rights Reserved | Web Marketing by SEM GENIUS. One of the best Cremation Services, Consumer Services business at 6281 Taft St, Hollywood FL, 33024 United States. National Cremation takes care of cremation services for veterans. Thank you. See details. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. This full removal of the contact information cycle can take up to 90 days, but rest assured your contact information is no longer in our systems. Our mother passed away June 17th and both ladies have been in constant contact with me. She was not there so I left a message and then she called back in about 20 mins. When I first called Terry answered and she was very friendly and I decided that I would go with this company. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Thats why at CSA, we make the process as easy as possible. Direct Cremations include the following: Nobody likes to think about Pre-Planning their cremation. Cremation Society of America - Birdeye A link has directed you to this review. View all of flipbooks from Cremation Society of America. YOU'RE NOT SUPPOSED TO CALL OR FURTHER CONTACT US ANYWAY BY ANY MEANS, you Ashy Trashy Death Filth Ghouls. After my initial confusion, John straightened everything out. She passed three years ago. Complaints for National Cremation Society - Better Business Bureau They were both extremely helpful and patient when it came to the millions of questions that we needed to ask. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Prospect, IL 60056, Rockford | (815) 282-62026825 Weaver Road, Rockford, IL 61114, Romeoville | (815) 886-2000795 Forestwood Drive, Romeoville, IL 60446, Chicago Funeral Service Center | (773) 774-33336471 N. Northwest Hwy., Chicago, IL 60631, Cremation Society of Illinois, Inc.Supported bySRS ComputingandTA. Well guide you through the process. In a nutshell, they tried to pass themselves off as Neptune Society in Golden Valley & instead are Cremation Society of Richfield. Save money with local coupons for home repair, restaurants, automotive, entertainment and grocery shopping. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. Our large service area reaches ten counties across Washington State and owning our own crematory allows our prices to be the lowest in the state. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. ***** please accept ourapology for this embarrassing inconvenience that you have encountered. The complainant understood and is satisfied. In just a few easy steps, plan and pay for your cremation arrangements. Hi, Clay. Listed above you'll find some of the best cremation coupons, discounts and promotion codes as ranked by the users of RetailMeNot.com. And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. This Review reflects national complaint activity. We have caller ID, callnotes, voicemail, and NO, you LIARS, our voicemail box is NOT "full" as you FALSELY report to the BBB. We value your privacy. Marie is very helpful and also kind. Never got my name wrong and never called my mom my father!!! Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. Highly recommend!! Get a Refund! I did call later that evening I talked to someone in Florida office and was told that I should have called them first. National Cremation Society has fully removed this contact from our database. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. Its location on this page may change next time you visit. . She explained everything in detail and when questions came up down the road, she was quick to reply with answers. Complaint: 17430641I am rejecting this response because: The business's response is a LIE. It is now almost five months later no label, no money Just cant get anywhere. I told Mr. ***** I wanted to cancel the Bundle. I recommend their services. National Cremation Society has been in contact with the complainant in regards to the resolution of their concerns. BBB Business Profiles generally cover a three-year reporting period. We have called and emailed the office on numerous occasions and have been told by ******************* and **************************** that they agree and accept our cancellation and promise that action will be forthcoming. Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. John ** of National Cremation and Burial Society was very patient with me during the processing of my wife's body. Arrange online with our simple cremation process for immediate need and pre-planning. Sylvania, OH Printable Free Online Coupons - Valpak The Erickson family would like to thank all the folks at Cremation Society of America and especially Amanda and Corinne for their professionalism and their deepest care with our mom. Today, the word "society" is part of the names of some cremation providers that do simple cremations without services like viewings or memorials. Best Cremation and Funeral Services | ConsumerAffairs These filthy, ghoulish monsters are targeting my family member by name with unsolicited, unwanted mailings that unprofessionally and shadily fail to give the name of the business--I reverse-searched the return address to determine what it is. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. If these people won't even take the time, care, and consideration to remove deceased individuals from their mailing list I can't imagine how they actually take care of your loved one. Unsubscribe easily. I definitely wasn't this king clearly she. Affordable compared to others. I then called back many, many times to say, I want a refund, they falsely represented who they were and the follow-through is horrible. When you entrust us with your loved ones cremains, we provide flexible options: Hand Delivery The Cremation Society of Americas concierge Hand Delivery service provides an elegant and Email Us: They told me the date when the ashes would be shipped and the ashes were received on time. You ruined someone's day and made them terribly sad.I believe the BBB should look into their harmful advertising practices, as I doubt we are the only family receiving mail addressed to our deceased loved one about their own cremations. Sign up to receive our free weekly newsletter. Claim this business (954) 965-1636. She then charged me $329.00 for a release so the other company could pick the body up. Date of Death: Saturday, April 15, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Gerald Leon Hogan Date of Death: Friday, April 14, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Barbara Ann Guethling Date of Death: Thursday, April 13, 2023 Cremation Society of Minnesota Plant Tree Read Obituary Joseph John Bodell The contract number is ************ and the amount is $3,211.12. The holiday travel season is upon us as many of us make plans to visit family and friends across the country or even around the world. Cremation Society of America Official Homepage They Answered all questions, took all calls, responded to all emails. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. International Association of Better Business Bureaus. I was very impressed by his calmness and his concern for my well-being, and the disposition of my wife's ashes. 4 Popular Cremation Companies in the United States | Cake Blog This case has been resolved on our end. I followed up with Mr ***** on Feb.26,2022 to see what was happenning. National Cremation Society has contacted the complainant directly to provide a solution to his concern. . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I received a call stating that I would receive a label to return the Urn and I never received it. When we put our mother into Hospice Care, we started making arrangements. The first call said they had a company here affiliated Rose **** cremation. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! We submitted the cancellation form on January 25th and request a reversal of our credit card payment and a prepaid mailing label to return the merchandise. We make things simple, $1495.00 covers the Cremation & Disposition. Never let any company tell you that you arent entitled to a refund for any reason. Pre-Planning a direct cremation includes every item in the Direct Cremation Package, but with these added benefits: document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); In the State of Florida, pre-arranged cremation services are 100% refundable. Their locations are usually small retail shops in larger cities, as opposed to full-service funeral homes that can offer spaces for gatherings. We bind, break, and destroy all of their ill will, evil intents, and antics in the Name of *********************** and by the Power and Authority of the Blood of ***********************. She tag-teamed us with Corinne who is equally amazing. This includes professional services, transportation, refrigeration and a container. How Much Does A Funeral Cost? - Forbes Advisor National Cremation has been offering premium cremation & burial services since 1973. Unsolicited, we just received a postal mailer from them advertising their cremation services, with our address on it, but addressed to the name of my partner's deceased father, who passed **** a year ago. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I highly recommend Cremation Society of America. Follow Cremation Society of America and get Cremation Society of America's latest update. To be able to help you speak to American Cremation Society or if you need the address for the purpose of American Cremation . Cremation Service - Cremation Society of America - Hollywood, FL 33024 I called numerous times and finally receive a voice mail back from *****, saying he is straightening it out (btw that was on 5/27and it is now 7/5). It was founded in 1973. cremation society of va. 18.3 Miles Away $65 off pest control initial treatments priority pest services - peninsula 18.8 Miles Away $49.99 for the works bowditch ford quick lane 19.9 Miles Away $5 0ff food order over $30 twisted crab newport news 20.7 Miles Away National Cremation Society has contacted the complainant to provide confirmation of the removal of the contact that they provided. I would not want my loved ones going through what I am now at a stressful time of our passing. So glad I went with the Baldwin Brothers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. However, it should not have taken 2 months to process a simple cancellation of this service and the return of the merchandise. Prepaying service: Thanks. National Cremation Service has fully removed the contact provided by the complainant, as requested. They were very caring and handled the process beautifully. Simone ** is very professional and kind. It was due to my error and wanted to correct mistake. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami Cremation Society of America The contract was for approximately $1600.00. ConsumerAffairs is not a government agency. She sent me info that I went over and then I called her back two days later. Website. Thank you for the review and saying such nice things about Corrine and Amanda! Great company!!! The National Cremation Society has helped over 160,000 families honor their loved ones. They kept in contact with me over the phone and also by emails. We appreciate the kind words and are glad we could provide you with a positive experience! There has been NO call from them and NO record of any calls from them. Between the two of them, they made what was a very difficult situation into a more comforting one and assured us that mom was in good hands. At Cremation Society of Pennsylvania, we pride ourselves as being lower cost alternative for traditional funeral homes who have cremation and burial expenses out of reach for many families. All of the decisions are done online. We ARE a fully licensed cremation service provider and focus on the needs of the families we serve. I was told, Again that I should have called them first. Neptune Society charges $1,950 for its cremation services. During a difficult time Amanda and Corrine guided us step by step in making final arrangements when my brother-in-law passed away unexpectedly. They make sure families receive the benefits they deserve. She wasn't friendly at all, nor was the receptionist. Cremation Society We created a strict set of procedures to ensure that The Cremation Society of America has a very caring and compassionate staff. Prepaid Cremations | Dignity Memorial As soon as we received the merchandise associated with this contract we decided to cancel the entire transaction. What I experienced was professional, thoughtful and sensitive. Cremation Society of Indiana | Indianapolis Cremation | Affordable BBB is here to help. After Pre-planning our customers say, That wasnt that bad. Or It feels good to know I took care of that.. I called Terry and she said, yet again, that they had picked up my father's body. It was founded in 1973. My Prime contact at the Marietta location of National Cremation was Canin **. It is now February I am still getting bills even though the contract was canceled, I have been told that if I return the boxes I will get my money back $1200.00 or more back. Overall our experience with NCS and Marianne was fine. Check the company website for a full list of locations that offer burial services. At CSA, we simplify the cremation process by allowing our families to arrange cremations 100% online. I thought to try BBB to try to get our refunds, before taking legal action. I did leave her an informative email on the spelling of my mother's name. Thousands of families trust CSA to provide care and expertise when they need it most. I highly recommend Cremation Society of America and will use them again in the future. The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. The complainant has accepted the resolution. I had an appointment to pick up my mother's remains, but when I arrived Marianne seemed surprised and was visibly annoyed I was there. I can't state enough how HORRIBLE the so-called customer service is. He was highly professional and thorough. National Cremation Service has fully removed the contact provided by the complainant, as requested. She called my mom, my father. Welcome to National Cremation Trusted to help thousands of families with their final needs every year since our founding, over 40 years ago, is your expert provider of immediate-need (time of death) and planned-in-advance cremation services. Proud to offer Direct Cremation Services in all South Florida counties including the cities of Miami, Hollywood, Fort Lauderdale, and West Palm Beach. I was interested about this company because I was told it was veteran owned. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Copyright 2023 Consumers Unified LLC. I mailed the cancellation notice the same day, Feb. 13, 2022. National Cremation & Burial Society has contacted the complainant directly to provide a solution to her concern. National Cremation can help you with both pre-planning and immediate. Get Started Our Simple Process Arrange cremation in just 3 easy steps Choose a Package Contact us today or visit our website to learn more about our cremation & burial services. There is not enough room to type everything that went wrong. I was disappointed, as our experience with NCS in Sarasota, Florida when my Dad passed was quite the opposite and more than what we'd expect during a difficult time. Fortunately they handled everything and gave my family great comfort. I have emailed and called and was assured this wouldn't happen again. David Chandler, Ph.D., writes for the ConsumerAffairs Research team to help consumers make smart purchasing decisions. They even helped me to know what to tell my family when it's my time to be cared for. She wanted me to go in and sign a document closing out the account. We have no idea how they associated his father with our address, as he lived in another state, or why they sent this, but what a terrible thing to receive in the mail. Neptune Society spoke to the complainant (****) and provided details and the next steps to resolve their concerns.