If your problem continues here are a few trouble shooting points: Your Dimplex electric fireplace light not working can be blamed on the following factors: Heres what you should do when you are facing the issue of the Dimplex electric fireplace flame not working. To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. If the wires are damaged, the electrical current may not be able to flow through them properly, which can prevent the fireplace from generating the flame effect. Multi-Fire: The Dimplex 33-In Multi-Fire XHD Electric Fireplace Insert flame effect has a slightly more 3D appearance than the standard effect, but with the same flame coloring. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. The illusion of flame in your electric fireplace is accomplished using mirrors on the front screen of the fireplace that is placed on a rotating rod. get to the flame effect components inside your fireplace. Dimplex electric fire, used condition a few small marks on it tried to show in photos, working order, Two speed adjustable heat with flame effect Approx size H. 620. In order for an electric fireplace to When it is not running, your heater wont produce heat. How does it work? Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective motor, and LED driver malfunction. The dimensions (width, height, depth) of the Dimplex Burnham Opti-Myst Electric Fireplace Suite are listed here. contains an array of strategically unit (like ours). 2023 householdair. The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems. eBay (UK) Limited acts as a credit broker not a lender. (if your electric fireplace uses LED). Dimplex electric fireplace blower not working is a common issue. may also indicate a seizing rod. * So, working in conjuction with the home's primary heating system, Dimplex fireplaces are capable of taking the chill off just about any size room when required. Blank LCD screen, hot thermostat housing, blinking LCD pane, and being unable to set temperature are some common issues that happen with thermostats. Afterward, if the error still persists, you need to replace the main PCB. Why Electric Fireplace Fan Not Working [Fix it Now], Electric Fireplace Making Noise: 9 Reasons [How to Fix], Why Does My Electric Fireplace Turn Off by Itself? Furniture polish is not recommended. The wiring can get damaged, causing your heater blower to not run. Is there a way to increase blower speed. In this case, the blower will blow out cool air into the room. In case you hear sounds only when the blower is on, the motor is most likely faulty. 100% Heat Efficiency at Point of Use. The blower pushes out warm air from the fireplace into the room. You may need to hire a professional at this point as replacing a control board is complicated. Optiflame Pebble Effect. We were so pleased with the effect and loved the flame effect. Ensure the intake louvers and log cavity are free from dirt and dust. nothing is being displayed then its likely that the, See your fireplace light but If the flicker rod is not rubbing against anything and you still hear a noise, then the flame motor must be changed. Youll have to remove the back panel to confirm this, of course, but this is the first thing that we want to check. The malfunctioning flame motor can cause the flames to stop working in an dimplex heating unit. Electric fireplaces typically use a similar If the flame on your electric fireplace fireplace may simply need replacing. Many older models of electric fireplace needs replacing. This noise would be a rubbing or sweeping noise. fireplace then there may be an issue If your problem continues here are a few trouble shooting points: 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. If you do, this may sometimes fix issues where an electric fireplace generates heat, but there are no flame effects such as the standard light flickers or crackling in applicable models. You can also call 888-346-7539 to reach a customer support representative. In this section, we elaborate on the issues we mentioned above and provide you with the simplest solutions. Many of the issues that can cause the There could be other appliances on the same circuit as your unit. your particular model of electric fireplaces then youll need to access the not available. Usually, the issue is caused by a blown bulb or even an LED. See nothing happening when If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. in an electric fireplace stops working, but the most common can be that the bulb(s) need replacing. All of our current products being produced meet CARB Phase 2 requirements. In this blog post, well delve into some of the most common causes of Diplex electric fireplace flame malfunctions and provide useful tips on troubleshooting and repairing the problem. Dimplex Dakota Silver Switch Control Inset Electric Fire 436 x 160 x It is mentioned in the manual provided by Dimplex that a switch is used to control the fire flame effects of your fireplace. This goes doubly so if you are getting responses from any of the switches. Not all issues with an electric fireplace 7. Many newer models of electric fireplace Can I put my mantel right up against the wall? The circuit breaker trips or blows a fuse when turned on. on the switch for the flames but theres no Why is my Dimplex Electric fireplace Flame not Working? If your Dimplex electric fireplace wont turn on, the first thing to check is the power source. The ivory surround and hearth provide an attractive companion to the graphite chamber and slips. My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. You could also have a faulty thermostat or control board. Stainless Steel Effect Finish. This site is owned and operated by The Laburnum Group Ltd. another article here that explains all of the issues that an electric fireplace can have and their solutions, complete guide to how an electric fireplace works, guide on how to change the bulb in an electric fireplace here, complete list of electric fireplace buying guides right here, how to replace the bulb in an electric fireplace, find replacement motors for electric fireplaces here, view our buying guides for many different types of electric fireplace here, See what I use and my recommended tools here, Log Stores (A Complete Guide with Real Example), Bioethanol Fireplace Safety Considerations & Requirements, How To Clean & Look After A Bioethanol Fireplace, Wood Wool Firelighters (Explained & Tested). Need help? Please feel free to contact us should you have any further queries. Why does my Dimplex Opti Myst fire keep cutting out? You are free to manage these via your browser settings at any time. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Ensure to get the same model as the original. Replacing the Bulb Your next checkpoint is the bulb. The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. If yours does then they typically cant be replaced and A dirty blower can cause whirring noises. As a bulb is any and every fireplaces flame effects pivotal part, a faulty bulb means no impact! Yes! But replacing heater parts can be complex. While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled. Opti-myst troubleshooter | Dimplex Product Downloads Can't solve your problem? Another possibility is that your heaters safety switches are triggered. rather than two but check the instruction manual for your fireplace to confirm. If your blower is humming and getting power but wont run. fireplace to look for any issues, try to diagnose what the problem is while When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. Your email address will not be published. an issue with the motor. . Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. No long-term. The rubber grommet may have been inserted backwards. You may have an issue with some internal control components if the heat doesnt come on at this point. This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. The rod with mirrors is connected to the Youll see Child Lock appear. The problem may be: The defective motor is another of the reasons which cause fire flame effect issues. Remote Not Working 9. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. Contact your vendors customer service, and they should be able to provide you with some additional steps or even refer you to a qualified repair technician in your area so that you can get your electric fireplace up and running the way that its supposed to be. The Dimplex Talia benefits from freestanding installation allowing you to fix the fireplace against a flat wall making it an ideal choice for modern homes. Dimplex electric fireplace not heating even when the heater is getting power can be caused by a faulty blower, a heater going through a cool-down cycle, or a faulty heating coil. Electric Fireplace Flame Effect Not Working? 5 Reasons Why The remote may need to be changed or the remote receiver may need to be changed. Optiflame is the world's most popular electric flame effect, and can be found in a wide selection of Dimplex fires. movement then it might be that the motor has a fault. (like ours) use LEDs rather than bulbs, which are rated to last for a much Start by inspecting the switch to know the origin of the problem. The flicker rod may not be connected to the shaft on the flicker motor They all are an indication of overheated heater components. Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. PDF The Dimplex Electric Fires - Cloudinary If you can hear the flame effect components struggling to move or squeaking There is nothing you can do to fix a hot thermostat. The Rod Mechanism is not Spinning Properly, 5. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. not working. Can I put my television over my fireplace? 7 Reasons Your Electric Fireplace Is Not Working While these heating units are relatively simple in design, we highly recommend contacting your vendor to find an authorized repair professional in your area if you run into an electrical issue. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. You can also check out what fireplaces and stoves Im currently using here. Dimplex Electric Fireplace Problems [9 Easy Fixes]. Open from 9.00am to 5.30pm, Monday to Friday. Feel cosy with the Dimplex 2kW Tango Electric Stove, with a traditional style, a realistic flame effect, opening doors and a dcor that can suit any room. Also, ensure that the source that provides a connection to the bulb works properly. No chimney, flue or recess needed to give your home a much needed focal point. Other warning signs of a power-draw issue may include the following: If you run into either of these symptoms, disconnect the unit immediately and not run it from this outlet. Suppose you find that the switch is indeed faulty. When calling, have your model and serial numbers available for customized help. Help! Dimplex revolutionised the fires market when we launched the first Optiflame effect in 1988 and since then we have consistently refined and improved it to an award-winning level of perfection that you see today. The high-limit switch shuts off the heater when it is overheated. Resetting to defaults will likely remove any custom settings in models of this type, so if you have this option available for your unit, be sure to only use this as a last resort and contact customer service for your particular unit to rule out other issues. particularly if the fireplace is an older model. I've changed the bulbs and the plug fuse with no change. You dont need to do anything if this is happening. The video below demonstrates how to change You can find replacement motors for electric fireplaces here. Description. Save my name, email, and website in this browser for the next time I comment. issue however, and so other reasons why an electric fire has stopped working Purifier models, the air filter may be dirty and need to be cleaned or replaced. You can tell whether the bulb has blown You can find the right guide on our Product Downloads page. You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. 2 Remove the coals or pebbles from the front grate. My Dimplex Electric Fire the Optiflame has stopped working on the fireplace but theres no movement of the flame effects then there may be replacing the whole unit. Test your thermostat for continuity. Furrion Fireplace Flashing Red Light [3 Easy Solutions] April 8, 2023 February 2, 2022 by William. Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. Check to see if there is enough liquid in the sump and if the sump fan is functioning normally. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. Another common culprit is that your heater is actually too large for your home. the fireplace as it may affect other electrical components within the unit. How to Fix The Flame on An Electric Fireplace Yourself Dimplex Cavalli Opti-Myst Electric Fireplace Suite, Dimplex Alameda Opti-Myst Electric Fireplace Suite, Dimplex Talia Opti-Myst Electric Fireplace Suite, Dimplex Penngrove Opti-Myst Electric Fire, Fully variable flame and smoke intensity control, Optimyst effect can be used independently of heat, Fully concealed 2kW fan heater with choice of two heat settings. Dimplex Electric Fireplace Troubleshooting [7 Easy Solution] happens when you turn on the flame effects using the switch on the If your Dimplex fireplace keeps turning off, try shutting it off with the main power switch to reset it. You are using an out of date browser. Electric Fireplace Technical Support | Dimplex If pushing the heater switch on/off does not change the situation then you will need to replace it. The LED driver board may be defective. If your troubleshooting doesn't fix the issue, you can contact Dimplex customer support online. If your unit allows for this, then those LED lights last a long, long time, and they even use less electricity, so this might be an opportunity to not only fix those flames but to give your electric fireplace a cost-saving upgrade! No Problem! Sometimes mist is not produced to the level which it is required. The glass remains cool to the touch to ensure children don't burn their hands on the glass. The rubber grommet may have been inserted backwards. motor at one end, but at the other end its connected to a form of bearing that My firebox owners manual says I cant place my unit on carpet, is this true? How much Formaldehyde is there in your TV stand? when the flames are switched on but theres no movement then it may be that the A range of fires that can be inset into fireplace openings or the wall. You can use any form of lubricant (such as Ensure that the air filter is clean, the vent is open, and the exhaust is clean so that adequate air can circulate. E41 indicates that your fireplaces heating element has failed. The main reason of Dimplex Electric Fireplaceflame not working properly is the faulty bulb. How To Fix The 11 Most Common Electric Fireplace Problems You can test them with a multimeter and replace them if necessary. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. We do not recommend putting televisions on units that are not specifically classified as TV stands. The flame effect on my Dimplex Electric Fire has stopped moving. Overall width of 920mm (36") mean the Burnham free-standing fireplace will fit well into smaller rooms and wall spaces. Comments are turned. Features Optiflame effect and flame only option. A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. D. 290 Cash on collection Open to offers If no reply leave a message Ad ID: 1457063157 Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. [ Approved Fireplaces]. Does anything else you plug into that socket work OK? theres no movement of flames then the, Hear the motor trying to work Dimplex Electric Fireplace Problems [9 Easy Fixes] Cottage Fires2468 Pallet Street,New York, 10007914 414 9735. The Dimplex 33-Inch Plug-in Electrical Fireplace unit makes use of a reflective, mirrored surface to create a more dimensional flame. through use and faults may develop. Dimplex electric real coal effect fire plus flickering flame and 2 heat settings, very good condition and working order can be seen working,was never used as a fire only for the flame effect,27 inch tall,25 inch wide can deliver local for petrol. If the heater has not been in use for some time, the heater may be burning off any dust that may have accumulated while not in operation. The switch controlling the Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. Your unit may not be working because the electrical wires are loose or due to other mechanical issues in the flame settings. They are standing by to answer your questions. Your email address will not be published. It will produce about 5115 BTU of total heat. A faulty Bulb can stop the flame from working. The flame motor needs to be changed. Damage to the wires that connect an electric fireplaces flame generator component could cause the flames to stop working. Open the back panel of the unit. Thermostat problems can come up in some ways when you are running your Dimplex electric fireplace for a while. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. Dimplex electric fireplace with no power when it is plugged in can mean that the circuit breaker has tripped or safety switches can be triggered. A fuse replacement is usually cheap and may fix a lot of issues, but there are some other things that we can check as well if you dont think that its the fuse at this point. Troubleshooting your electric fireplace is quite a bit easier when you know how its supposed to work. In that case, it will heat up the room too quickly and shut down prematurely. After inspection, if required, tighten and fix or even replace the damaged or loose wiring. allows it to rotate freely. isnt working even though youve tried everything in this article then the Troubleshoot with Article "How Fireplaces Work", No Mantel? functioning properly. Electricity rates vary. I have an electric fire that is built into a surround so i can not just swap the fire,the fire works fine in every other way its just the roter that makes the flame effect has stopped and i no longer get the flicker effect just wondering is it mendable.can i add this is not an old style electric fire i should of said.. its only 3 yr old and called the avensis electric fire suite if that . It features a fully variable flame and smoke intensity control. Be careful not to spill any liquid within As long as you dont have a flammable object close to it, you will be fine. an electric fireplace. The flame-producing rod is responsible for creating the heat and light necessary to simulate a real flame, and if it is not functioning properly, the flame effect may not work correctly or at all. Is there anything more frustrating than an appliance or electronic malfunctioning? Opti-V utilises the latest High Definition TV technology to create flames and sparks for a virtual fireplace experience like no other. than halogen bulbs and your flames arent working then there may be another After that, check the control board. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. It may need replacing. As the mist rises up through the logs or coals, the light reflects against the water creating a convincing illusion of flames and smoke. You dont need any expertise to solve some of the easy things that can go wrong with your Dimplex fireplace. type of bulb (E12) but check what We typically sell 1 to 2 Opti Myst fires a month as they truly offer a stunning effect and complement our luxury marble fireplaces. generate the flames it has a motor that turns a rod on which the mirrors for The Dimplex TV stands are tested to support up to 150lbs. Ruud vs. Goodman: Which Air Conditioner is Better? Flame Effect Not Working 6. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. From your description, the first thing I'd look for would be a loose terminal, probably in the plug. Remove and replace as outlined in the maintenance section of your Owners Manual. A complete electric fireplace suite boasting Dimplex's truly amazing 'Opti-Myst' flame. This item is only available from our showroom. at the back of the unit. The two light bulbs located in the base are still OK and are lit but the ribbons that create the movement are not moving. Save my name, email, and website in this browser for the next time I comment. The flame motor, flicker rod and the blower motor. Dimplex electric fire | in West Moors, Dorset | Gumtree There are three moving parts in the fireplace that could create a noise during operation. If your log set does not light up any more than the log set must be replaced. These solutions will ensure that you return to your most realistic fire flame effects without any doubt. One by one, eliminate the reasons. Will the Dimplex flame operate without heat? Youve heard someone say when describing a Magicians trick that its all done with mirrors? electric fireplace keeps shutting off automatically, Twin Star Electric Fireplace Problems [9 Easy Solutions], Duraflame Heater Keeps Shutting Off[7 Easy Fixes], Truma Water Heater Reset Button [How To Reset], Navien Tankless Water Heater Standby Mode [Explained], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. et Cie, S.C.A. angela goodridge January 2009 Dimplex Heating, Fan Heaters Dimplex Electric Bulbs Hi I had the same problem. I chipped my TV Stand, whats the best way to touch it up? Ensure method of installation does NOT obstruct the air intake slots on bottom front of unit in any manner. Our returns policy should hopefully help with the process of returning your order in this instance. No Heat 5. Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. Access to the inside of your electric fireplace Based on the nature of the sound, the likely causes can be identified. Description. The probable causes for your Dimplex remote control not working are incorrect operation, the remote needs to be initialized to the furnace, a radio frequency disturbance could be caused by an external source, dead batteries, a faulty remote, or a bad remote receiver. through use. We recommend using a clean damp cloth to wipe away any dust or dirt. We accept all major credit and debit cards online, as well as payments via PayPal and Klarna, We take customer service seriously, and we're proud of our customer reviews left with. Don't buy a new fireplace until you watch this! After 24 days the heater stopped working being under the 30 day return policy from Amazon we returned it. Yes, and it is very simple as well. Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective Read More. can you fix the flame on an electric fireplace? When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. Light should not be visible around the perimeter of the log set. Correct any issues as needed. flame effects has stopped working. What could the problem be? Dimplex electric fireplace making noise is a common issue faced by users. This is a step by step video on how to repair it.