This is NOT the 4 star hotel you think you are booking. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Check-in 4:00 pm - Compare prices and find the best deal for the Fairmont El San Juan Hotel. Location 4.6. : - , : 15 8, 5 4 - 1,504 , 1,404 . Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. The restaurants are SUPER pricey. Staying in an Airbnb on Ashford Avenue. _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. Housekeeping cleaned the room every day and that was appreciated! I was pleasantly surprised since this was Easter Sunday and they were busy. So I read a lot of reviews before we booked. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. guests feel immersed in island culture. 0000001920 00000 n Fairmont El San Juan Hotel Experience Fairmont Moments I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This offer is subject to change without notice and cannot be combined with any other offer or promotion. Servicio fue excelente, el ambiente con los nios tambin. 0000117298 00000 n The most expensive day is usually Tuesday. Where San Juan's people, parties and performances come together. Stay away!!!!! Highly recommend! Every Saturday! 0000134206 00000 n Make the best deal with lowest price guaranteed on Trip.com! If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. updates, please visit Discover Puerto Rico. For the latest inbound travel advisory and testing Customer review rating (ALL Rating) 3.8/5 878 reviews. The selection was great but our bed was directly between two speaker so we could not hear each other talk unless we yelled. Listing for: Fairmont. From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. The food was decent. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Members must present their member card upon check-in at the hotel (or their member number if they have not yet received their card). 0000018120 00000 n Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. esjinfo@fairmont.com. . Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. Daybed. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate!

Please email: Tara.Dickie@Fairmont.com

, Join us for private events at our Beach Club! They had more dinner like options than lunch. Rates from $215. The hotel definitely caters to a younger crowd that enjoys to party. Apr 24, 2023. 2023. He was kind and attentive. The location is practically next door to a 24/7 supermarket, one exit away from the airport and about 10 minutes away from Old San Juan. Here, you will experience unparalleled service, unrivaled presence and attention to detail. Review tags are currently only available for English language reviews. When entered room there was old food left in refrigerator:( The rest of the week the rooms were cleaned pretty good. Perfect beach day,it was absolutely worth it! 0000010777 00000 n It was a bit more challenging to obtain an umbrella, but the pool staff was very accommodating. Weekend day pass nightmares! - Review of Fairmont El San Juan Hotel ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. Worth every penny. Fairmont El San Juan Hotel in PR - Priceline.com Its great for a day of fun with family and friends. including testing centers in the Luis Muoz Marin International Airport and The food wasn't the best. One worker in particular at the beach was amazing. We fed the ceviche to the sweet resort cats that they dont take care of. You will receive 10% off all food and beverage while on the property. 0000104722 00000 n - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. As a U.S. territory, Puerto Rico is excluded from the CDC Located minutes from Old San We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. One last tip: Use Uber to travel to Old San Juan and the airport. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. We arrived Wednesday and were greeted by Yvonne and she made us feel so welcome,and asked if there was anything else she could do to make our stay special. . We had food left over which we took to our daybed. Bartenders were quick and made strong drinks. New mattresses, new tv with 60 cable channels, fridge and new bathroom.- Beach is AMAZING. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! The beach staff was helpful with towels, chairs, and umbrellas. Rented a cabana for the morning and afternoon before our flight back to NY. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Everytime we come we buy drinks, bottles, and food so are spending a lot. - We stayed in a Banyan villa room and loved it. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. hotel day passes - San Juan Forum - Tripadvisor We had dinner in the Italian restaurant it was great. Book with Confidence :Flexible cancellationandsafety protocols. Day Passes can be cancelled by 10:00am AST the day before your reservation date. Get menu, photos and location information for POOL CABANAS + DAYBEDS - Fairmont El San Juan Hotel in Carolina, PR. Thank you, and we'd be grateful for another chance to assist you in the future. Please rest assured that we are evaluating what was shared so as to find the appropriate measures to address the topic mentioned and prevent future occurrences. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. As a U.S. territory, Puerto Rico is excluded from the CDC 5-star luxury resort near Port of San Juan. Nice retreat - The Royal Sonesta San Juan - Tripadvisor grounds, pool, and lobby/indoor areas were spectacular. 2:000svsX0`Hb`$v) I>1dGr2prpQ>#@ ,L endstream endobj 314 0 obj <>/Filter/FlateDecode/Index[15 238]/Length 31/Size 253/Type/XRef/W[1 1 1]>>stream Cabana. !The staff in the cafe was extremely pleasant, especially one older gentlemen with glasses. The bar/restaurant/pool staff were typically friendly and accommodating. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. San Juan Hotel Recommendations Apr 19, 2023. 0000091783 00000 n The suites were great and the rooms were clean. 0000121603 00000 n Great drinks and experience. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . Priceline Save up to 60% Fast and Easy Fairmont El San Juan Hotel Get the best deals without needing a promo code! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The music was loud and club-like. The view Absolutely gorgeous. We will be back very very soon definitely enjoyed our time. Accommodation: Fairmont El San Juan Hotel. Over the years it has welcomed . EL SAN JUAN BEACH CLUB - Fairmont El San Juan Hotel - OpenTable I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. Fairmont El San Juan Hotel, San Juan - Updated 2023 Prices - Booking.com Keep left on the Ave Los Governadores, 2nd light turn left in that light. Certain parts of our site wont work well without it. 0000017113 00000 n Music and ambiance was perfect! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Caroline United States of America. The facility is really nice, music was good, stunning beautiful area would go again but with adjusted expectations. beach is lovely and not too crowded, menu has a lot of healthy options. At Fairmont El San Juan Hotel, We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel and of Frances. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . Our server was extremely attentive and we didnt have to wait long for drinks or food. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. 0000117046 00000 n Each design celebrates San Juans All things considered though, the kids had a great time and so did we. 0000009410 00000 n Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. Thank you again for sharing your experience. 15% off Best Available Rate and El San Juan Breakfast for two per day. All I can say is that if youre planning a trip to Puerto Rico, you can stop looking at the other hotels and book the Fairmont right now. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. Cabanas can be cancelled by 10:00am AST the day before your reservation date. Fairmont El San Juan Hotel perfectly teeters the line between international Caribbean charm and domestic vacation bliss. Shout out to the bartender who also made killer fresh watermelon margaritas! Overall it was good. Continue straight on Route #26 going west. Ive been here before and basically similar things happened with the service and we waited for over an hour to get her and we had to find workers for help. No chairs for guests after 9 am. They had the audacity to charge me for 3 bottle of water $60. Night club (if youre into that). Agreed. 0000019978 00000 n would recommend and am happy to know this is exists for future visits. 0000011360 00000 n I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Top-Rated Spas in Puerto Rico | Discover Puerto Rico It was hard to reach the food and drink minimum with my kids and mom (who doesnt drink). Thank you for making our experience memorable. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . Thank you for the great review recognizing the efforts of the staff to create a memorable experience. Today, it is a wonderful blend of old . Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. The Good: Location and proximity to stores, dining, airport. You have Javascript disabled. View all properties on our map and list page. I would definitely do it again knowing what I know now and prepare accordingly. The room is AWSOME,the woodworking down stairs is gorgeous. The pool was very clean and the drinks were tasty. You should be in good physical health if you reserve one of these tours. Thanks to the professional staff at San Juan Water Beach Club Hotel for making our stay so memorable. My friend and I went to the lobbys bar during a Sunday afternoon. The hotel was clean ( except for bathroom by pool) they could have been inspected more often by staff . Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. In overall it was really good but the drinks were not strong as me and my couple likes it. Fairmont El San Juan's poolside service embodies authentic Puerto Rican hospitality. Ate lunch at the restaurant. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Please email: Tara.Dickie@Fairmont.com. 0000103835 00000 n For more information visit ALLSafeandWell.com. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. 8225 | WBESJ.com Spa treatment booking required for one day pass. Located close to The Mall of San Juan, Fairmont El San Juan Hotel provides a casino, a nightclub, and 3 poolside bars. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. 0000091397 00000 n Pools never close. From Airport North: Take the first exit to 26 west. 0000010084 00000 n For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. The Royal Sonesta San Juan: Nice retreat - See 3,698 traveler reviews, 2,273 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. Our server was great, but we went up to the swim up bar for his service. 0000001556 00000 n Rip off The hotel charges you $32 a day to use the resort facilities and $3 a day for maid service. Our server was amazing though and i wish we got his name. reviews. Reserve. Fairmont El San Juan Hotel's long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. Situated on two miles of pristine oceanfront, along Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388 guestrooms, suites, Banyan, Pool and Ocean Villa rooms . Over the place get rid of it. There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. I understand we are all struggling and when i visit PR again i will still probably come back because the pricing isnt bad and its beautiful. Should your destination still require you to present a Caring for our valued guests and colleagues is our top priority. Everything you need is right there. Thank you for your patience. Enjoy beachfront dining at El San Juan Beach Club, nestled along the shore of San Juan's lively Isla Verde Beach. We appreciate you sharing your experience for others to read. Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. For travel advisories visithttp://www.discoverpuertorico.com. View all properties on our map and list page. If you like, we'll notify you by email if this restaurant joins. 2 reviews. I will share your comments with our team. The original cabana we were supposed to be In was by a sewer leak however they gave us 3 cabanas right next to each other that worked out great! Unfortunately, this restaurant is not on the OpenTable reservation network. If possible to modify your reservation on open table the experience would be a lot better and easier. See all of our readers' favorite . For assistance with your inquiries, see more information at the bottom of the page about how to contact us. During the week was much better but I would not stay here again. Hotel Front Desk, Hotel Management, Guest Services. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Members of ALL Accor Live Limitless enjoy an additional discount with the Members Rate benefit at participating hotels. . We never saw a wait staff person. 0000036645 00000 n Originally opened in 1919, the Vanderbilt was Puerto Rico's first luxury hotel; in 1940, it also became the first on the island to have a casino (no longer). starting at. Dont do a taxi they are almost double what an Uber is. A F I will share your comments with our team. The staff was good and very friendly. 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Beach area was very nice, really enjoyed. Nice gym. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. Very caring to make sure the family was comfortable. Should have a set fee because is a day pass to the hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We recommend wearing comfortable, casual clothing over a bathing suit and comfortable walking shoes/sandals. Chill, relaxed weekend - Review of The Royal Sonesta San Juan, Isla Turn right on Route #187 (Governors Ave), keep right going west. Dress code: During the day shirts and . 4. Day Passes can be cancelled by 10:00am AST the day before your reservation date. We offer full private buy-out options for our Cabanas or Restaurant dining! Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. And my husband and I stayed here multiple times and have even stayed at the ocean front villas and spend thousands of dollars here and I have to say I was very disappointed this time & cant exist for the Ritz Carlton to be open because you get what you pay for at the Ritz. $44pp - BBQ Fogon Night! 1-night prepaid, non-refundable, non-transferable deposit is required at time of reservation for hotels in North & Central America. The bad: its super pricey for what you get. No one told us this so we weren't able to put in a food order. Overall Service is slow. Had a wonderful time and definitely would go back. For your safety, Fairmont El San Juan Hotel follows We are unfortunately checking out today as Im sitting on the veranda of my Ocean Front Villa writing this review. Discover a day at this beachside resort offering a swim-up pool bar, spa amenities, and food and drinks galore! Fairmont El San Juan Hotel - Tripadvisor But the biggest problem I had with them besides the fact that staff Value 3.9. From the day I got there where no one even helped me with my luggage and I had to actually bring the luggage to my room myself to the lack of service on the beach area and me always having to go get my own food and drink. full-menu of cable channels. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. $54.00 per person. No one was happy with the experience at this hotel. On the day we arrived, the restaurant we chose for dinner had closed by the time we got there--5:45pm! 3.0. 0000006862 00000 n 0000012776 00000 n From hotel, take Isla Verde Ave (Route #37) on left, going East. Find best hostels in Carolina with the low budget accommodation fee from 40 USD. Gina at the registration counter is a consummate professional, so we were off to a great start! It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. For hours of operation, please refer to the individual Dining, Spa and Activities pages. Thank you again for sharing your experience. Located within The Shops of El San Juan, Il Sole Pizzeria serves classic pizza, salads, and sandwiches to satisfy all your culinary cravings. 0000008801 00000 n Paid almost $5,000 for balcony room and got rat cave for the same amount. suites, and poolside and oceanfront villas. elegant past and present seamlessly, with warm textures and subtle ocean hues. For further information, please contact, Complimentary Wi-Fi, flat-screen TV, cable television, Job specializations: Hotel. Fairmont El San Juan Hotel - Tripadvisor Stay away!!!! Just annoying when you cannot get in contact with anyone or your questions answered. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. Our Grand Staircase provides a stunning backdrop for your social event, prom or wedding. This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. Dined on May 18, 2022. overall 3 . $125 was a lot to pay for just a beach chair and an attendant putting my towel on it upon arrival. Shirley and the rest of the Fairmont team truly appreciate it. Your moment of enchantment! Yosue is glad that you enjoyed your stay and hopes to see you again soon. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning. You have Javascript disabled. We will give you an estimate of the conversion into your currency, but this is not binding. Resort Day Pass | San Juan Shore Excursion | Caribbean Cruise Tours PR_Bob. Pro's: - 10 minute ride from the airport, no need to rent a car. 0000103905 00000 n Rented a cabana for the day. Relax in the lush mountains of Puerto Rico with a unique soothing spa & wellness day. Complete with a helicopter ride to and from a beautiful hacienda, coffee tour experience and picnic, Well & Being Massage, incredible dinner prepared by Fairmont El San Juan Hotels executive chef, Ricardo Cera, and much more. We appreciate your sharing your concerns. After Platos Restaurant and Lupis you will find El San Juan Hotel to your right hand side. We didn't eat at any of the restaurants after looking at the inflated prices of the food.- Doesn't cater to families. You definitely have to make this your stop when in San Juan. Fairmont El San Juan Hotels long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. You will see Pueblo supermarket at your left. By Annie Archer Published on July 16, 2022 For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. Andres at the towel counter was excellent, very friendly and attentive. Expensive to eat and drink and they dont allow you to bring your own coolers. Juan our server was very attentive.