Wait a few seconds for the completed connection. on 18h07. Once downloaded, you can check each room's WiFi signal and see if any other devices are connected. Keep the disc and device away from the water sources. Step 2. For more help, see this video on a simple set-up of an extra disc:   Mini Whole Home Wi-Fi add-on disc user guide. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. Ask questions and share tips with other people 24 hours a day. 3. The light will change to flashing red, but will go back to solid blue after a few seconds. For further troubleshooting and support see What does the orange LED on the disc mean? The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. Once done, unplug the device from the power and move it to the recommended place through the app as step 1. You need the My BT app to find out where to place your discs for the best signal. Networks are treated as one entity, so you don't have to use many different passwords to connect to them. These easy steps will quickly have you up and running. Besides, you also update the useful information about this device from our post. Then you can get connected and online straight away without your broadband being activated. gibbylinks. This is awesome info. The LED is permanently red and the new disc doesn't appear in the app. Setup Complete Wi-Fi (Black disc) without cable? - BT Broadband If after attempting to add a new add-on disc to your network, the LED is permanently red, please see I can't install an add-on disc. You can use the ethernet port on the disk to pair it with your hub. How do I Change the Name of My Wireless Network? On the home screen, select More, Your wi-fi network and then Set up new disc. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. Try some helpful tips if you don't want to spend time looking for the best place to place your BT disc: Put the disc between the hub and where you expect to reach the strongest internet signal. The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes. If you're an existing customer, you've probably already got one. Working out the best location for your Complete Wi-Fi Disc is straightforward. What to Note when Performing BT Wifi Disc Setup? Within two minutes, follow the instructions on your device to connect. Simply plug a network cable into the back of your BT Smart Hub 2 into one of the 4 Yellow Lan ports and the other end into the yellow port on the rear of the disc. The best spot for your Wi-Fi Disc. You own a good internet connection and the network is working fine, A connection is established, but the Wi-Fi signal is not optimal. I spoke to a chap on the phone yesterday regarding a different issue and he says they are just TP-Link repeaters branded as BT so they should be able to work with Vodafone.Is there something in the Vodafone settings I need to change in order to allow access or something? 13-04-2019 Press POWER on the device again to turn the hub on. You'll need to update your wireless devices with the new details. Use the disc location checker in the My BT app to find the best location for your disc. You can check if your wireless network speed is faster after installing a BT WiFi disc by running a WiFi speed test. The range of the discs can vary significantly depending on the operating environment and the location. The Whole Home Wi-Fi app gives location tips and lets you test different locations for your discs. They are compatible with any hub from different suppliers. Youll need to turn off and unplug any existing hubs before you can install your Complete Wi-Fi. If the speed gets slow, you must adjust the position after setup. If you are a new customer, the company will provide you with a BT ID through an email for activation. 5 Discs work fine, the 6th disc turns blue when wired to the hub but turns red as soon as it is disconnected. Customers of other providers can sign up for BT's equivalent services in the form of Whole Home Wi-Fi. Press and hold Factory Reset at the hubs back to factory reset the device, Step 4. Another way you can use for BT Wifi discs setup is to use a mobile app. I cant pair my WIFI disc with my Smart Hub 2, Re: Wifi Disc pairing problem - it doesnt, Announcements, Guides & Community Updates, Plug one end of the Ethernet cable into one of the yellow ports at the back of the Smart 2 Hub, Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc, The light on the Wi-Fi Disc will start flashing blue. However, it's a good idea to check with your current provider first to see if there's a fix for poor connectivity before enabling the whole house Wi-Fi. on You must also set up Smart Hub 2 for BT disc to get faster. It means your device cannot connect to your hub, You can connect with an ethernet cable or move it closer to the hub, Wow. Range will vary depending on obstructions (such as walls and electrical equipment) and interference from other wi-fi devices. Do you find it difficult to set up the disc? If you're using Whole Home Wi-Fi , from the app's 'Settings' tab, select LED brightness, and then choose between Off , Medium or High by tapping the appropriate setting. Follow the simple steps below for troubleshooting this problem. BT WiFi is for users who must put up with patchy WiFi spots. The light flash red and within a few seconds turn solid blue 20h02. The simplest method to check if there is an issue with your Wi-Fi disc setup is to inspect the lights. What does the red light mean on the BT Complete WiFi Disc? It will support you in monitoring the companys online services while accessing the process. You can do this from the Settings menu or manually turn each disc off then on. on This is phenomenal. If you're using Whole Home Wi-Fi or Mini Whole Home Wi-Fi, you can. If you're using Premium Whole Home Wi-Fi, you can't. You wonder what you should look out for when making a BT complete WiFi disc setup. Not got the app? For further troubleshooting and support see What does the orange LED on the disc mean? However, by opting for BT's Whole Home Wi-Fi service instead, you'll get comparable services that work with other routers and broadband from other providers. It'll even work out where to put your Wi-Fi disc and check the strength of your wi-fi signal in every room. Ask for support from BT team if you have issues. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. Restart is one of the simple and popular methods to help you solve technological problems. For more help, see this video on a simple set-up of an extra disc:   Yes, on the rear of the case press theWPS Wi-Fi setupbutton for about one second. BT WiFi works via a Wi-Fi Disk combination and Smart Hub 2. The best spot is a clear space off the floor close to a power socket. A blue light lets you know the disc is in the best location. Does BT Wifi disc require a physical ethernet connection to work? Go to your hub's settings in the My BT app and choose Update wireless network. BT Complete Wi-Fi comes with the Smart Hub 2 and one Wi-Fi Disc, the idea being that if there's a Wi-Fi blackspot in your house, the Disc can be installed to ensure that you have house-wide access . Not got the app? It also gives you the sketches and drawings suggesting the best location for setting up BT WiFi Disc. 11-07-2020 Below are a detailed guide to help you do it: You must have a BT ID before setting up a BT WiFi disc. The Wi-Fi disc light blinks blue and switches into solid blue after a few minutes. I have gone through the set up procedure multiple times with the same end results. Ask questions and share tips with other people 24 hours a day. Re: Does BT Wifi disc require a physical ethernet connection to work? The Hub Admin password allows you to update the Hub's wireless network and the Hub and disc light status. If it shows blue light, the location it tells you is excellent. Alternatively, follow the steps below to connect using an ethernet cable. How to connect a BT Complete Wifi disc? 19-08-2019 Plug one end into your Wi-Fi disc and the other into your Business Smart Hub 2 to start pairing. Plug your Wi-Fi Disc into a power socket and turn it on. 30-03-2019 It is one of the best ways to troubleshoot the problem quickly and effectively. If the problem continues please contact the helpdesk. Below are an easy guide allowing you to do this process: BT wifi disc setup without app, Using the Ethernet cable with the hub, is the first way to set up a BT Wi-Fi disc. A BT sales rep offered me a new contract that included the Wifi range extending discs. Unplug the Ethernet cable from both devices. Use a needle or paper clip to press the factory reset button for about one second. In the My BT app, go to Hub settings and select Update Wireless Network. So you can check our upcoming post for more details! When pairing is finished the light on your disc will turn solid blue this can take up to five minutes. Yet, you can not do this if you use Premium Home WiFi. Below is the simple instruction to complete this process: Step 1. Step 3. In the My BT app, go to Hub settings and select Update Wireless Network. This depends mainly on the size of the house but also on factors, including the floor number and if the walls are particularly thick. I'm sorry to see you're having problems with your complete wifi disc. Step 3. This will take you through the setup and suggest the best place for your discs. If you live in a house with four bedrooms, you can see up to a 25% speedup thanks to your one disk. Now, if you face this problem, you can follow the detailed steps in our tutorial. Solved: Wifi Disc pairing problem - it doesn't - BT Community View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If it's the black "Complete Wi-fi" disc, then the ethernet connection is used to pair the disc to the router and can then be dispensed with. The LED is permanently red and the new disc doesn't appear in the app. BT Complete Wi-Fi review | TechRadar The sales rep should really make this clear if so. Do you want to learn how to set up a BT WiFi disc with simple steps? Install the MyBT app, it will allow you to map the Wi-Fi strength and show you the ideal location for the disc (s) 0 Ratings supertedster Contributor on 11-07-2020 2h37 11,739 Views Message 4 of 4 Re: Does BT Wifi disc require a physical ethernet connection to work? The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. The app will indicate a poor location by shining the yellow light. Maintain the rooms temperature from 0 to 40 degrees Celsius. On the home screen, selectMore,Your wi-fi networkand thenSet up new disc. Having some issues trying to connect my BT whole home wifi disks to my Vodafone router. You can do this from the Settings menu or manually turn each disc off then on. Just plug it in to the mains and connect a lan cable between it and the hub. Plug the other end of the Ethernet cable into the yellow port at the back of the Wi-Fi Disc The light on the Wi-Fi Disc will start flashing blue. Connect the disc to the hub via Ethernet cable by closing the two devices.