After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. Check in was quick. This is not the service e we are awaiting. Are any cleaning services offered at Hilton Galveston Island Resort? Service was slow, yet everyone in our party was charged 18% gratuity. The room is nicely laid out and beautifully decorated. The experience we provide our guests is very important to me. The Staff were beyond outstandingpeople just not there to work but truly enjoying what they did. The Big Easy isnt the only city that goes big. Share. Foxtail Our indoor restaurant serving an outstanding breakfast by DoubleTree as well as traditional and local favorites for dinner. I was ill and they opened to gift shop in the wee hours which was very much appreciated and needed. This is not the service we are awaiting - Even we requested a daily makeover of our room, the room was. Polite, prompt, friendly and cheerful. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The store never opened. The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. Area: 348 sq ft, Occupancy: 70 - 320 Pool bar was not open. 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872 +1 409-744-1010 Website Closed now : See all hours See all (211) Ratings and reviews 1,321 RATINGS Food Service Value Atmosphere Food and ambience Local cuisine, American, Seafood, Vegetarian Friendly, Vegan Options "OUTSTANDING CRAB CAKES!" "The Crab, Spinach & Artichoke Dip held." Another member of our party stayed at the hotel and called in an order. Uber if you had to wait for a late table. From oversized sandwiches and authentic Tex-Mex to gourmet burgers and traditional breakfast favorites, this Galveston treasure only features the best for breakfast, lunch and dinner. Podcast: The Longstanding Legacy of the Galveston Scottish Rite, Celebrate World Oceans Day in Galveston, Texas, Podcast: Turning Destruction into Art, Galveston's Remarkable Tree Sculptures, Participating Homes Announced For The Galveston Historic Homes Tour, 3 Blissful Days in Galveston: An Itinerary to a Leisurely Island Time Adventure, Take a Self-Guided Tree Sculpture Tour in Galveston, 601 Tremont St Galveston, I would like to thank the Hilton Staff for making our 4 day vacation there a wonderful experience. Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center. Thank you so much for your kind words about the hotel staff. Will come back again and would love to have kevin again! There was quite a line at check in and moved slowly. Hours of Operation You wont be sorry. Thank you once again. Definitely will not stay there again. Horrible management, horrible food. Incredible Mardi Gras celebrations beyond New Orleans. Will stay at different hotel next year. Waitress was great , totally not her fault. Their amazing crab balls are just 5 bucks during happy hour, mon-fri, 4-7. We are very proud of our restaurant team as they are always focused on great service! Amenities. The only complaint I have is it was a whirlwind weekend and we didn't get to enjoy the hotel or beach as much as we would have liked. Save. by Galveston Historical Foundation, Request your Official Galveston Visitor's Guide Today. To a less mature couple, this could have ruined our weekend in Galveston, Our son paid for the reservation for us to celebrate our 40th anniversary.

This property accepts credit cards, debit cards and cash.

, Hilton Galveston Island Resort Hotel Galveston. Towards the end of our evening, another patron in the lounge had a little too much to drink and became loud and obnoxious after she was attempting to stand by the singer and lost her balance and fell. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . Overral the hotel stay was nice. The hotel manager, Lacey Douglas, heard the ruckus and was very quick to discreetly deescalate the. The three-and-a-half-pearl Hilton Galveston Island Resort is an attractive option for business travelers and tourists alike, with a beautiful pool, free shuttle, and full-service restaurant and bar. Finally we almost got our food but I was served French fries instead of onions. They also have a very nice covered patio with several tables that get a little closer view of the water! Well OK, not a dealbreaker but I really didnt appreciate seeing a curly black hair on one of my bath towels, that was gross. The San Luis Resort, Spa and Conference Center, Holiday Inn Resort Galveston-on the Beach, an IHG Hotel. Review. The room, the food, staff and location were superb. The policies listed are provided by the property. What are the check-in and check-out times at Hilton Galveston Island Resort? Are you here yet? We were greeted right away. Expectations rarely meet expectations. What days are Hilton Galveston Island Resort open? Save. Does Hilton Galveston Island Resort offer free cancellation for a full refund? Every effort will be made to minimize noise and disturbance. Service was exceptional. Hilton Galveston Island Resort. JeremyB5400, Manager at Hilton Galveston Island Resort, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I'm sure you probably already received an answer, but just in case.call 409-744-1010. I can't wait for them to host Plezzure Island 2017; they were all just so awesome! I have reached out to the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. The fried calamari plate was good. Every question we had was answered thoroughly and thoughtfully. He was attentive and kind and was a perfect server. I have read your comments that you have stated and I am completely taken back on what you have said. I complained to front desk without results. We also appreciate you recognizing Sparkle and Brandon. Ask the Yelp community! This website uses cookies to enhance user experience on our website. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. Hotels near Hilton Galveston Island Resort, La Quinta Inns & Suites in Galveston Island, Holiday Inns Club Vacations in Galveston Island, InterContinental (IHG) Hotels in Galveston Island, Galveston Island Cheap Pet Friendly Hotels, All Inclusive Resorts in Galveston Island, Galveston Island Hotels with Outdoor Pool, Hotels near Galveston Island Convention Center, Hotels near Galveston's 61st Street Fishing Pier, Hotels near HF Private Transport Airport/Hotel/Cruise Shuttle Service, Hotels near NOAA Fisheries Service Galveston Laboratory, Hotels near (IAH) George Bush Intercontinental Airport, Hotels near Texas A&M University at Galveston, Hotels near University of Texas Medical Branch. Happy hour is great. Main content starts here, tab to start navigating. all. From recommending a fantastic local restaurant to assisting with a failed key card, he went above and beyond. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Tommy with the valet service went above & beyond to make our stay excellent! The Hilton Galveston Island Resorts guest rooms offer elegance, comfort and either a private balcony or a stunning Gulf view. Electric vehicle charging is available. Spend a day sunbathing at the beach only half a mile away, or set your sights on Galveston's top attractions in the area. What an excellent dining experience. The receptionist at check-in was not friendly or helpful, just a shad off snobbish. came with a prior side. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. If I was drunk then put me out and not serve me atall. Having a staff that values their guests and their guests enjoyment and being content with their overall experience. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Some Landry's not in resort areas have happy hour everyday in the bar area, San Antonio Riverwalk Landry's does. Lilyth at the front desk was so helpful this morning and answered all our questions about possibly booking in July. Jeremy Bukac, General Manager at Hilton Galveston Island Resort, responded to this review. Hilton Galveston Island Resort 304 $$ "Tomorrow I will review the restaurant on their Thanksgiving brunch. Lovely room with a great view of the gulf! Normally we would provide 4.5 Stars for this Hotel. Own or manage this property? C5479HXjenniferh,I'm glad to see you had such a great experience! We will be back! Steakhouse Galveston Booked 28 times today At Number 13 Prime Steak and Seafood we believe in creating a unique experience for every guest. The staff speaks multiple languages, including English and Spanish. Note: None of the executive suites have balconies and I did not get a great gulf view because it was mostly blocked by the pool buildings. It is a great restaurant with great food. Thank you Peggy for such a wonderful hotel experience! Thank you for your kind words about the hotel and staff. Once again we apologize for any inconvenience and we appreciate your comments in making out hotel and service better. daremejclcThank you for providing such great feedback on your stay! Chose Hilton since we are in their Honors program. Yes, dry cleaning and laundry service are offered to guests. Thank you for your kind words about the hotel and staff. We strive hard to provide a consistent product with exceptional service. We were only passing through on the way for our cruise but definitely want to come back and spend more time! We strive hard to provide a consistant product with exceptional service. I will personally follow up with our housekeeping team. Please feel free to reach out directly to provide any additional feedback, so we can earn a 5 bubble review on your next visit.Jeremy Bukac(409) 744-5000 ext 705. Only to find out after traveling from a different state to get there, I was informed that the pool was closed Friday and Saturday from 10-5pm for a private event. I apologize that we did not exceed your expectations. I found that the staff were very friendly and helpful, the room was nice with a decent view, and the pool bar and hot tub were pretty great. These are the best restaurants for lunch near Galveston, TX: People also liked: restaurants with outdoor seating. And I suppose one has to ask for a mini fridge which was advertised. Tripadvisor performs checks on reviews. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. It was clean and contained the basic amenities.There is a restaurant on the premises with a variety of selections. Property Features. I apologize that you did not have a great experience at the hotel and we did not exceed your expectations. Located just steps away from The Galveston Island Convention Center, Hilton Galveston Island offers 13 meeting spaces for your next corporate meeting or company retreat. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. If your staying here for the cruise shuttle, save your money. Plus the cost for a room over Easter was $400! Review tags are currently only available for English language reviews. . The ladies room did have unused paper towels but with overflowing trash cans of used ones and a limited supply of toilet paper. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. What are the cleanliness and hygiene measures currently in place at Hilton Galveston Island Resort? Accept. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. Or at last she attempted to. We both declined to order because of the poor service and made our way to our table which the server had to stuff paper under the leg so that it would balance properly. Overall good. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. You stay at a nice hotel and park securely for free. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Hotels near Silverleafs Seaside Resort; Hotels near Terramar; Hotels near Sunny Beach; Hotels near Springhill; . Restaurants near Hilton Galveston Island Resort 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Read Reviews of Hilton Galveston Island Resort Sponsored Mosquito Cafe 1,414 reviews 628 14th St "Fresh Seafood" 04/22/2023 "Quick Breakfast" 08/05/2022 Cuisines: American Cafe Find a table Palm Court A 24-hour front desk, concierge services and a gift shop are provided. My husband had the fried onions & jalapeos and I had a dinner salad. Get quick answers from Landry's Prime Seafood & Steaks staff and past visitors. Hotel is a good location for walking around and quick access to restaurants & store. This property advises that enhanced cleaning and guest safety measures are currently in place. larasV1297ZN,Thank you for your kind feedback! Make a splash in the swimming pool complete with poolside cabanas and a swim-up bar. Which languages are spoken by the staff at Hilton Galveston Island Resort? Orderedcalimari as an appetizer but never received it. Horrible management, horrible food. 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874. (NO, YOU CAN'T DO THAT ANYMORE, THE TAXI MAFIA PAID THE CITY COUNCIL TO BAN THEM). As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. Just make sure to check this property's cancellation policy for the exact terms and conditions. (Do they search your room?) Stayed here for one night as we were getting on a cruise the next day. I would like to name an exception employee. This was a wonderful dining experience. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. They had shredded lettuce, cheese sauce, another sauce and amazing guacamole! A decent restaurant where the workers are overwhelmed due to lack of staff, the manager compensated for the very slow service, meals were ok , not outstanding and maybe were not served fresh. Needless to say, that was our last time to stay at this Hilton. Bathing suit and shorts were accidentally left behind hanging in bathroom though they claimed nothing was found in room. Good news - there are other very nice places to stay on our next upcoming trip. These are things that I wish I had known. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. I would definately go again. Great location, close to beach. Got a question about Hilton Galveston Island Resort? They really serve you an abundance of food and we felt ashamed to leave so much food untouched! We look forward to you visiting in the near future. restaurantguru.com takes no responsibility for availability of the Palm Court menu on the website. Hilton Galveston Island Resort is a great choice for your beach stay in Galveston. Joseph G,Thank you for taking the time to provide valuable feedback on your stay. Must mention excellent waitress Nancy and her trainee Oksana. Staff was great and helpful, and I loved the ability to use my phone to check in and out and also as my room key. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Best wishes! $10 PS check your credit card statement, they tried charging me an extra $30. One of the nicer hotels on the Seawall. Plus with several restaurants within walking distance, youll always find something tasty nearby. . So if you like me would prefer not to spend four dollars for a cup of coffee (no complimentary coffee offered here) and $15 for a continental breakfast. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. But this time we noticed the following: - renovation was going on and that was nowhere announced, also no in booking process. Enjoy the fine Galveston lodging at the Hilton Galveston Island Resort with rooms and suites luxuriously designed and elegantly furnished with deluxe oceanfront views. You can check in from 4:00 PM - anytime. The price of the room approximately $180.00 was well over priced for the room. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! Thank you so much for kind words about the staff and hotel. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. I made my reservation and off we went. I am sorry to hear that you had a poor experience in regards to the cruise ship shuttle service. Chef Joe took great care of us! The entire staff is wonderful at this hotel. We appreciate your business and we look forward to you visiting in the near future. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . Hilton Galveston Island Resort 5400 Seawall Blvd., Galveston, TX ( Directions) | Phone: (409)744-5000 | Website | Book Direct About T hink breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool - cocktail in hand. Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. I did not have happy hour at this visit, but in the past I have. We look forward to you visiting in the near future and exceeding expectations. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. The wedding for the bride of the bridal shower is in July and we are thinking we are going to go ahead and stay here since we enjoyed it so much! Is parking offered on site at Hilton Galveston Island Resort? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A bit over priced I think but we would stay there again. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. With our winning combination of impeccable service, superb cuisine and passion for detail, it is no wonder it is the island's best kept secret. Go eat at Long John Silver's for 10.00 instead of 60.00. We wouldn't hesitated to stay there again. Claim your listing for free to respond to reviews, update your profile and much more. What did people search for similar to restaurants near Galveston, TX? The pool is a great size and a big section for kids to play and on the other side a, The kids love the pool and the slides as well as being able to walk to the beach, and. Wtf. Contactless check-in and contactless check-out are available. Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. Both were very well prepared and presented--and delicious. There's a restaurant on site. This trip was no exception. We were in Galveston for an overnight stay prior to our cruise. Excellent food and service last night at Landrys. Thank you once again for your business, and comments, and we look forward to making this right. This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. By clicking "Accept All Cookies", closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. Nearby attractions include Galveston's 61st Street Fishing Pier (0.7 km), The Seawall (0.4 km), and Flower Garden Banks National Marine Sanctuary (1.0 km). Sat on the patio for dinner. Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Please come back and visit us soon. We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. What's the area around Hilton Galveston Island Resort like? They really serve you an abundance of food and we felt ashamed to leave so much food untouched! Landry's Prime Seafood & Steaks is rated accordingly in the following categories by Tripadvisor travelers: Both my wife and I had the mixed grill, filet steak, 5310 Seawall Blvd, Galveston, Galveston Island, TX 77551-5872. Little things that are nice to know. Definitely would return. Expectations were not met and the staff clearly let you down and making your stay a great one. Hotel staff was very nice and always said hello/spoke when seeing us. Id love to try the blackened salmon and probably will before I depart. Both my wife and I had the mixed grill, filet steak, lobster tail, jumbo shrimps wrapped in bacon served with asparagus which was unbelievable. Add a photo. situation with professional decorum and without embarrassing the woman nor upsetting the other guests. Beds could've been a little more comfy but werent bad at all. What are some of the property amenities at Hilton Galveston Island Resort? On-site restaurant Outdoor pool Fitness center Pet-friendly rooms Business center; Locations / USA / Texas / Galveston Hotels / Hilton Galveston Island Resort / . Yes, Landry's Prime Seafood & Steaks offers takeout services. Or at last she attempted to. Thank you for taking time to read this, Galveston is a lovely lovely island but I think next time Ill stay at the Tremont. Please see our partners for more details. My son had requested room with balcony, didn't get it. After contacting the manager, they told me that their executive rooms were under construction and they could only move me to another room that was the same as the room I was in - less the tiny balcony that the air conditioning exhaust blew on and the balcony above leaked on (which was hours after my group had taken all our items to this room). Hilton Galveston Island Resort places you within 3 miles (5 km) of popular attractions like Galveston Seawall and Galveston Island Historic Pleasure Pier. They also have a very nice covered patio with several tables that get a little closer view of the water! Hilton Galveston Island Resort: Best valet ever! Great food, doesn't deserve bad comments by Karen. Came in for a family wedding. 1.08 miles away . Our waiter Michael was very attentive and friendly! Wtf. Wonderful food and great tasting drinks. Then after staying the night, the next morning a cup of coffee will cost you $3.00. It is a great restaurant with great food. We really enjoyed the gumbo and salad. Thank you once again and we look forward to making it right. Sorry for the delayed response.We've been on a road trip. I have a special diet so its very hard for me to eat off a menu but the blackened fish tacos and the Caesar salad was very good. Claim your listing for free to respond to reviews, update your profile and much more. They will confiscate it. We look forward to you visiting in the near future. If so, how? This is the version of our website addressed to speakers of English in India. I called the hotel itself and asked if that was the one that had the swimming pool with the swim up bar and they confirmed it. After 45 min, there had not been a shuttle so I got a taxi back to the parking lot. See more questions & answers about this hotel from the Tripadvisor community. Very appreciated! Experiencing different and unique locations is something we look forward to. Our server, Jaylan, was attentive, but did not hover. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. The Hilton Resort has plenty of luxurious amenities to make your trip to Galveston unforgettable. Had the breakfast sandwich and coffee. Thank you for everything. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. Hearsay on the Strand 495 American (Traditional) Cocktail Bars Salad $$ " Easter brunch was wonderful. Alternatively, you may use, InterContinental (IHG) Hotels in Galveston, Hotels near Galveston - Port Bolivar Ferry, Hotels near Galveston Island Historic Pleasure Pier, Hotels near Ocean Star Offshore Drilling Rig & Museum, Hotels near Schlitterbahn Galveston Island Waterpark, Hotels near Galveston Historic Seaport - Home of the 1877 Tall Ship ELISSA, Hotels near Galveston's 61st Street Fishing Pier, Restaurants near The San Luis Resort, Spa and Conference Center, Restaurants near Holiday Inn Resort Galveston-on the Beach, an IHG Hotel, Restaurants near Quality Inn & Suites Beachfront, Restaurants near Casa Del Mar Beachfront Suites, Restaurants near Beachcomber Inn by the beach, Restaurants near Galveston Island Convention Center, Restaurants near Galveston's 61st Street Fishing Pier, Restaurants near Galveston Shuttle & Limo, Restaurants near Galveston Slingshot Rentals, Restaurants near Historic Galveston Ghost Tours, Restaurants near Landry's Prime Seafood & Steaks. Conveniently located restaurants include The Steakhouse, Grotto Ristorante, and Cajun Greek. We appreciate every piece of business as there are no spare guests. Disregard the negative comments. Which room amenities are available at Hilton Galveston Island Resort? They sent a maintenance person who did not fix the lock on the. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,. After dinner we both used the restroom facilities. Extended parking costs USD 50 per week. Was plated with French fries and fried onion strings and alsocame with a prior side. More. Traveling is a priority and a passion to my family. To use our mobile site, please enable JavaScript. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Its perfect for grabbing the attention of your viewers. Fine wine, long walks, and more are in store. Unclaimed. First time to Galveston. Self parking costs USD 15 per night. Good food, very clean restaurant and friendly service. We will definitely be back again. When you go (I highly suggest you do), ask for the manager "Joey." My husband and I both ordered the fried fish tacos and they were delicious! Our waiter Michael was very attentive and friendly! Wi-Fi didn't work. I did speak to a very nice guy that came up to repair my television, again what ?

David Robinson Website, Coggins Funeral Home Obituaries Thomaston, Ga, Metallic Taste After Wisdom Tooth Removal, Sagittarius Man Still In Love With Ex, How To Redeem Gift Cards From The Knot Registry, Articles H