Archived post. You can check to see if the IRS has funded the refund directly on TPG's website. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining refund amount is issued to the taxpayer. What happens if my direct deposit is returned? Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. The refund must be direct deposited with your Pay-By-Refund provider before a Ready to Print status is made available to ProSeries. Starting in tax year 2020, ProSeries Professional and ProSeries Basic no longer have the ability to print checks from within the program. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. Once corrections have been made, the bank application for this return can be resubmitted. **Disclaimer: Every effort has been made to offer the most correct information possible. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. How much does Fast Cash Advance cost? Status of Application; Approval and Funding of Loan. Press 3 enter a random 6 digit number and it will start ringing it might hang up after 10 mins but keep calling.i get through every time. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. It's horrible other are dealing with issues but at least I know it's not just me . Press 1 for English. For preparers, an overview of the TPG website changes and new reports is available in a video from TPG. Please call 1-888-679-8122 for further assistance. We will only be committed to make a Loan if and when we disburse Loan proceeds to you in the manner set forth below. The only common denominator is SBTG. I did not recieve that email because I was approved for a specified amount. Disbursement details are no longer printed on the check stub, however, a bank product information page, TPG_INFO, can still be printed the view mode of Drake Tax. View refund status. Still have not received a response to the issue. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). Taxpayers looking for a safe and easy alternative to a paper check can receive their refund on a GO2bank Visa Debit Card.2. Loan repayment is deducted from your federal tax refund and reduces the subsequent refund amount paid directly to you. - Community. Contact us so one of our agents can assist you. A Green Dot Company NMLS ID# 914924 | Technology Privacy Statement, Tax preparation fees are paid from the refund so there's nothing to pay up-front. Select the QuickZoom button for the Santa Barbara Tax Products Group Processing Worksheet. TurboTax is committed to protecting your personal information. ProSeries will now download the most current status from the Intuit Electronic Filing Server. Your approval is based on the size of your federal refund and your tax information, along with other factors. @CarissaMThanks for engaging with us. You can contact TPG by clicking here. Have you now received your funds? See all 11 articles. You must select the refund advance option, efile the return, and then the final decision will be emailed to you. They said I did not get approved. Refund Transfer. If you still have questions and concerns, please contact customer support, they will be able to better assist you. Enter the whole dollar amount only. If this happens, you should contact the IRS directly by calling IRS Tele-Tax (800-829-4477) or the IRS Taxpayer Assistance Line (800-829-1040). 6 - Fast Cash Advance. Before you can begin e-filing returns containing a Pay-by-Refund bank product, you must have completed your enrollment with TPG. How long does it take to get my refund? My best guess is that ACH between TPG and Credit Karma is using the cheap slow method that can take 1 to 2 business days. Check the status of your Refund Transfer Optional Step - Check with Treasury Offset Program Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. You have clicked a link to a site outside of the TurboTax Community. The email you received should have included the reason why you were not approved. To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected refund amount*, and select their filing status. Premier investment & rental property taxes. spoke to SBTG they told me the delay is due to so many returns being processed it takes time for TT to transmit the info to SBTG. The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. Trouble logging in? Complete the client's tax return and clear any error messages. Did the information on this page answer your question? Transcript and WMR say 3/3 deposit. How to check my refund status with IRS; See all 9 articles Checks. Taxpayer info . If you want to run a report for a specific client, highlight that client. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. Pay-by-Refund isn't a loan against the refund. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advance checkbox. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. Simply sign in to TPG's taxpayer portalusing the information from your client's return. Thanks for sharing some positivity!. If you get through let me know what they say. SBTG site says mine was deposited to my bank 2/8. We'll help you get started or pick up where you left off. I was told to call the IRS but I can't reach anyone. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. IRS shows paid and sent to bank. Refund Transfer. Offer clients a larger refund advance at tax time. New comments cannot be posted and votes cannot be cast. By clicking "Continue", you will leave the Community and be taken to that site instead. **Say "Thanks" by clicking the thumb icon in a post, Why did I not recieved my advance loan when I signed the consent to disclose my information for the refund advance loan, The initial approval is just a pre-qualification. What is the taxpayer cost for Fast Cash Advance? See how Fast Cash Advance has helped other tax pros. Taxpayers can now log on to taxpayer.sbtpg.com to view the details of their refund disbursement processed by TPG. This fee will be taken out of the taxpayer's refund along with the bank fee. Where to cash a TPG-issued check; Account TurboTax only gave you an estimated date for your refund---that was not a promise. IRS Wheres my fund tool says my Direct Deposit was sent to my bank on 2/16/2022 and I do not see anything funded on my account. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? No upfront fees How long before they sent that email after you filed? For more detailed information, please click here. Same crap happened to me! 1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? Ask questions and learn more about your taxes and finances. For more detailed information, please click, . Tax returns may be filed electronically without applying for this loan. The fee is an industry-wide standard across all professional tax preparation software. You need your filing status, your Social Security number and the exact amount (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund: https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. PATH Act - Creating refund delays; Have questions about a tax filing from last tax season or earlier? It shows on the IRS. This is some bull**bleep**. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Fast Cash Advance. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. Exact same situation here. What is Fast Cash Advance? You'll decide how you want to receive your refund amount too. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. My dd was 2/24 and still nothing sbtpg hasn't funded my account either anyone with this ddd have their refund from sbtpg yet? Back . If you want to run a report for all clients, no specific file should be highlighted. All online tax preparation software. I used Turbo tax and the credit karma card and I dont want this issue. I'm blowing this up all over and not recommending them to anyone. I've done the same thing I spoke with someone who picks up after maybe almost a hour but they say they have to transfer me because I filed with tt and then I'm holding for hours just for the line to hang up never speaking with anyone about my situation I'm going to try again though. TPGs Fast Cash Advances program for refund advance loans eligible up to $500 and $1,000. Self-employed taxes. We have not yet committed to make any Loan. My ddd was 2/9. If you are participating in the Fast Cash Advance program, you will see an overview of advance loans you have processed. The amount of the Loan for which you qualify will depend, in part, on the amount of your estimated income tax refund. My return was approved and I still haven't heard anything, Same here. Learn more about where checks can be cashed. Consent to disclose your information for the refund advance loan and for a Turbo Visa Debit Card We're going to disclose the tax information described from your 2019 tax return to First Century Bank (the lender), BorrowWorks (the lender service provider) and Green Dot Bank (the issuer of the card) to process your Refund Advance loan, administer and communicate with you regarding the loan program, and to issue and manage a Turbo Visa Debit Card account for you. + Checks up to $7,500 cashed for a cost up to $8. State Pay-by-Refund can only be e-filed if a federal return is being processed with Pay-by-Refund as well. Back . They just tell you we dont know why youre declined. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Real experts - to help or even do your taxes for you. This includes a technology fee of $19.95. How to opt-in to the Fast Cash Advance program. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Real experts - to help or even do your taxes for you. Federal/ State refund amount. Wmr tool that the money has been sent and also on the SBTPG site the money has been funded. **, My tpg still says unfunded But my deposit date is tomorrow. These loans are free to the taxpayer and cost the preparer $39.95. /r/IRS does not represent the IRS. If I would have known that Turbo tax would make the sudden change without notice, I would have not continued to e-file with turbo tax,and chose a different tax service. The Pay-by-Refund application must be signed by the taxpayer before e-filing the return. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. They are the ones who actually issue the advance. If your federal income tax refund (Tax Refund) is paid by the IRS before the Loan is funded, your Loan will not be approved and the Loan will not be funded. Let us handle collecting your tax prep fees. Offer and terms subject to change at any time without prior notice. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Questions about prior year tax filings? If your fees were taken out per SBTPG, you will have to follow up with your bank. TurboTax does not receive any updates from the IRS. About us . All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. @Tabathapay1 How did you pay for your Turbo Tax fees? If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. Pay-by-Refund is only available on current year tax returns. The initial approval is just a pre-qualification. The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. I am so glad to hear that someone received their refund without any issues. You would think with the fees we paid they could have used same day ACH. 3 Based on cost for post-acknowledgment refund advance. Only if you are part of a service bureau should you proceed: Ask questions, get answers, and join our large community of Intuit Accountants users. Hand off your taxes, get expert help, or do it yourself. I was told as soon as they receive the return status they will make their decision. Approved - Find the $ amount of loans issued and the number of taxpayers that have received a loan Whats the point? Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. No, that is a lie they will NOT be able to assist anyone. this my first year with fees also but SBTPG got my refund yesterday, and is the day before the DDD which is 2/16, then and I got my refund literally 6:18 in the morning. And no money? For instructions on running these reports see How do I run reports? Cookie Notice View refund status. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. View help center. I have gotten some kind of a payment but was not for the right amount when I call SBTPG and they said they don't have record of my information. seems like they should have done a better job explaining the process as there are going to be a bunch of upset customers who feel they were lied to about the process. They shouldve kept the TurboTax card b/c that is crazy. We'll help you get started or pick up where you left off. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. Drake Support is unable to view the check stub or any additional details. TPG Refund Transfer details. Wow thanks for the info I called the irs they gave me the banks number I called the bank and they gave me sbtpg number but I can't reach anyone to save my life so hopefully we get some act right by next week. RT Funding Rate - See what percent of your Refund Transfers have received IRS and/or state funding . Thr bank keeps saying they have nothing but TurboTax last night told me the IRS will be sending my federal like they did my state ? This fee can be waived through a $39.95 rebate at the end of tax season when the loan is disbursed and IRS-funded on a prepaid Green Dot card. For preparers, an overview of the TPG website changes and new reports is available in a. Disbursement details are no longer printed on the check stub, however, a bank product information page, 17419: TPG - Check and Refund Disbursement Details, EPS Direct Pay and TPG Prep Paid - Accounts Receivable Products. My refund was ACCEPTED by the IRS on 1/21/22. Fast Cash Advance notifications. Help. First, check your e-file status to see if your return was accepted: https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Called the bank and she tells me I wasnt qualified? There's no ERO fee* when clients receive an IRS acknowledged advance on a GO2bank Visa Debit Card. The Pay-by-Refund Reject Details screen will explain what needs to be done before resubmitting the bank application. There are two ways of checking the Pay-by-Refund status. Originally started by John Dundon, an Enrolled Agent, who represents people against the IRS, /r/IRS has grown into an excellent portal for quality information from any number of tax professionals, and Reddit contributing members. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. If your client displays Awaiting Authorization and you expect a Ready to Print status (or similar), you should first make sure that the client's refund has been issued. Filing status. The technology fee includes the cost of programming specific Settlement Solution Provider software and communication protocols, as well as mandated security testing. If the taxpayer needs assistance with logging in to the TPG website, they will need to use the help available from the icon on the TPG website. The bank told me if it went into the wrong account and posted I can't do anything about it but my info is correct I'm worried I am SOL on my refund . IRS tax refund deposit must be received by 5/31/23. It updated this morning to a bigger red piece with the TT fees and everything taken out but it does not say that it has received my funds. If you signed up to offer a Refund advance loan the taxpayer can apply a refund advance loan for 2022 individual returns. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. This sub-reddit is about news, questions and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. **Say "Thanks" by clicking the thumb icon in a post All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Tax professionals may issue checks from their office once IRS or state funding is received. If you want to run a report for multiple clients, hold down the, While on the Service Bureau Options screen press and hold down the. To easily view rejection details for a bank application, we have provided details in the Pay-by-Refund HomeBase View. Did the information on this page answer your question? It is the amount of expected refund due to the taxpayer as acknowledged by the IRS (Form 1040,line 35a). Follow the TPG instructions to print checks. More details can be found in your TPG user manual. High loan approval rates means you enjoy more happy clients and more positive word of mouth. You have clicked a link to a site outside of the TurboTax Community. Its all a big scheme probably for credit karma to get more people to sign up for a checking account with them. Taxpayer info . How does the client view disbursement details for their TPG check or refund transfer? You can also read the terms and conditions for the refund advance by clicking here. What's the status of my refund? The taxpayer portal is the best way to review detailed and updated information regarding the disbursement. Im concerned now and will forever pay upfront if needed now. Filing status. If your request for a Loan is approved and all conditions to funding are met, we will advise you of the final approved amount of your Refund Advance Loan. Ask questions and learn more about your taxes and finances. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. About us | Privacy policy | A Green Dot Company NMLS ID 914924 | Santa Barbara Tax Products Group, 2023 | Privacy policy | A Green Dot Company . Fast Cash Advance. Kinda surprised I got it on time despite seeing way too many bad reviews about SBTPG but Im guessing maybe I got lucky or just because cashapp does early deposits. to receive guidance from our tax experts and community. https://ttlc.intuit.com/community/refunds/help/important-offer-details-and-disclosures-about-refund- Not all consumers will qualify for a loan or for the maximum loan amount. Especially since they are getting their fees? Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. Then directed to set up the turbo debit card account. Youre probably right. Ive never experienced this with TT before. 1st day of IRS acceptance). Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. Your ONLY source of information about your refund now is the IRS. GO2bank Visa Debit Card. Yes same thing. Did the information on this page answer your question? Starting in tax year 2020 both ProSeries Professional and ProSeries Basic users will need to use TPG's web portal to print taxpayer checks. Fast Cash Advance. You acknowledge that receiving this Refund Advance Loan has no impact or effect upon the timing of receiving your tax refund. There are two ways of checking the Pay-by-Refund status. GO2bank Visa Debit Card. Check your refund status at SBTPG.com once you show as accepted their Im pretty sure you will receive a final approval or denial from TT once your return status is updated with SBTPG. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Mine are always 2-3 days before. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. The IRS is in control of your refund. Sbtpg has had my money since 2/18/22 and my ddd is tomorrow and I have nothing yet either so no it's not the IRS it's Sbtpg, Does it still say unfunded. Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. Pick the Disbursement Method that your taxpayer is asking for. @lavetap @imlost2022 If TPG is handling the refund due to having your fees deducted from your refund, you would need to contact them to determine the date your refund will be sent for a direct deposit. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. Using TT and Chade Bank for final deposit location. In-season Fast Cash Advance available first day of filing. Tax preparation fees are paid from the refund so there's nothing to pay up-front1, Secure, fast payment with convenient refund disbursement options, Tax refund is available the same day the IRS issues the automated payment. I am having the same issue and TurboTax is unable to give me any answers or help figure out where my money is . A. You can also read the terms and conditions for the refund advance byclicking here. This is the loan agreement everyone signed for the advanced refund. The Primary taxpayer's Social Security Number (SSN) Place the expected refund amount acknowledged by the IRS in your tax return in the refund amount box (ex. Why isnt TurboTax checking to see why they are holding folks refund? This my first year with fees. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions. Free Military tax filing discount. My DDD is 3/03 and yesterday my red circle appeared but no change today. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Your loan amount will be based on a portion of your anticipated federal refund to a maximum of 50% of that refund amount (minus any stimulus payment credit, also known as Recovery Rebate Credit). For more detailed information, please clickhere. I signed the disclosure agreement allowing turbo tax to share my tax information to green dot bank to process my advance. Once the refund amount is issued to TPG, all associated tax preparation fees are withheld and paid, and the remaining funds are issued to the taxpayer. Im not using that crap now! This is not a good look for those of us who have trusted and relied on Turbo tax over the years. How to check my refund status with IRS See all 9 articles Checks Where to cash a TPG-issued check Account How to login to the TPG website I can't find my account General Contact Info Contact Information Products Fast Cash Advance How can I find a tax pro that offers Fast Cash Advance? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Starting in tax year 2019, TPG will be collecting an additional Document Processing Fee. For example, for a loan of $2,000 with a repayment period of 30 days, the total amount payable in a single payment is $2,059.16 including principal and interest. Details available include refund information and any fees that were withheld from the refund prior to the check issuance or refund processing. What happens after a Fast Cash Advance is approved? Using a bank account that belongs to another person Learn more. Starting in ProSeries 2020 reports can now be accessed directly through TPG's web portal, allowing you to access them from any computer. You may not receive the Refund Advance if one of these factors doesnt meet the qualifying standards of the lender. The IRS did not start accepting returns until 1/24 so anything prior to that would not have had an initial approval should see some approvals within the next couple days. I am sorry you were not aware of the terms and conditions. Determine who you would like to run the report on. You may want to try calling at a different time since you were unable to get through the first time. Thank you for sharing that information. The process for printing checks in ProSeries has changed. Have checked repeatedly and nothing. If the client has been issued a check print authorization by TPG, the authorization should be retrieved by ProSeries and the status will change from Awaiting Authorization to Ready to Print. See more here. Called my bank and said it simply had not been received and it shows up immediately when it does. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. And even if the IRS gave you that date, it's not tomorrow yet. When you call SBTPG bank keeping calling. This hasnt happened in my case yet but my refund has to go to them for my fees. Based on your representations made during the application process and in this Agreement, we agree as follows. 4 GO2bank cards are issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. The amount of the loan will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. For a return to be eligible for a Pay-by-Refund bank product, it must meet the following criteria: The return must have a refund larger than the preparer fees and bank fees. I believe what they are referring to when they state most get their refund advance in 1hour after IRS accepts is when SBTG receives acceptance from the IRS. The agreement letter that I signed with Turbo Tax was consent for them to process my approved advance loan and send the banks my tax information for processing. Never again. We have not yet committed to make any Loan. Help. Therefore, your review page is showing a Direct Deposit to them. Hand off your taxes, get expert help, or do it yourself. When you enroll to offer Pay-by-Refund with TPG you are automatically opted in for TPG's Auto Collect feature. My DDD is 2/24 and still unfunded. Refund. If approved, your loan will be for one of ten amounts: $250, $500, $750, $1,000, $1,500, $2,000, $2,500, $3,000, $3,500, or $4,000. Real experts - to help or even do your taxes for you. . 5 Available to tax professionals enrolled in our Standard Refund Transfer program that processed 40+ Refund Transfers in the previous tax season. Based on your representations made during the application process and in this Agreement, we agree as follows. to receive guidance from our tax experts and community. By clicking "Continue", you will leave the Community and be taken to that site instead. I just don't understand what is going on. The base fee for Pay-by-Refund is $59.90. I hope its better by mid-FebruarySmh. Ive never seen a deposit yet come after the deposit dates. TurboTax Live Basic Full Service. You will not receive a final decision of whether you are approved for the loan until after you file your taxes. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. I am starting to wonder if they mailed our checks to our banks.
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